Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,788 Reviews)
Rating breakdown 25,788 reviews
5 Stars
18,383
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
165
89%of customers recommend this product.
(
3,155 out of
3,563)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Teek
Gender:Female
Verified Purchase:Yes
I unboxed my queen mattress on my own, which is totally doable, but an extra set of hands are recommended. I didn’t notice any chemical odor coming from the mattress, and it inflated to its full size within a matter of minutes! The first few nights were like sleeping in a cloud, but over time, the mattress became firmer. I was hoping for a mix of firm, yet plush, but, this mattress is more on the firm side. I contemplated ordering the hybrid at first, but, it wasn’t in the budget. I really should’ve sprung for topper to make this bed PERFECT. I feel supported while laying in it and it’s holding up beautifully. It’s a great mattress. I’d definitely buy again, but I’d save for the hybrid. If you want a quality mattress at a fair price, the original model is where it’s at. I’d just suggest if you want a layer of plushness, get the topper. I wish I had.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: JJ1234
Verified Purchase:Yes
We love it and are sleeping much better! It was a little firmer than expected for us being side sleepers so we did purchase the mattress topper but with that on top it gives it the firmness we were looking for!
Written by a customer while visiting Tuft & Needle
Posted by: Benji
from Providence, RI
Gender:Male
Verified Purchase:Yes
Cool, comfortable foam mattress that is also surprisingly firm and supportive.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Jess D
from Arizona
Gender:Female
Verified Purchase:Yes
We love our mattress. My husband has had back pain for the last few years and this mattress has helped immensely. It’s the most comfortable mattress at an incredibly responsible price and so easy to order/have delivered. We couldn’t be happier
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: S R M
from Cupertino, CA
Gender:Male
Verified Purchase:Yes
This bed is just the right balance between soft and firm. There is just enough give so that my body is supported but not so much that I feel like I'm sinking. I am primarily a back sleeper, but on the occasions I lie sideways or even on my stomach, it can accommodate me well enough. The mattress also does a good job of staying cool and aerated.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: RABU
from Portland, OR
Gender:Female
Verified Purchase:Yes
It's really a great mattress. Before this I was sleeping on a typical American style massive mattress and box spring. It was too soft and wasn't supporting my body while I was sleeping. This Tuft and Needle mattress is pretty light for its size, which will be nice when it comes time to move. I would highly recommend this mattress.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: JJ gator
from Panama City Florida
Gender:Male
Verified Purchase:Yes
It's harder than what we were looking for but that's what we get for shopping online. We were trying not to go to store during the pandemic. The price we pay for keeping my wife safe who is waiting for hart surgery.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, June 24, 2020
Hi there, we appreciate you writing a review to share your experience. Our goal has always been to help others wake up better, so we’re sorry to hear you’ve been struggling to get comfortable on your Original mattress because of the firmness. If you're open to troubleshooting or need help with a return, please reach out to us directly at support@tn.com or 877-842-2586. We'd love the opportunity to help.
Written by a customer while visiting Tuft & Needle
Posted by: EmilyN
from NC
Gender:Female
Verified Purchase:Yes
I have a degenerative disc in my lower back and previous foam mattresses were far too soft for me to be able to sleep on comfortably. My Tuft&Needle mattress is the PERFECT firmness. It's wonderful to wake up with less back pain :) and my dog loves it too!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle