Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,788 Reviews)
Rating breakdown 25,788 reviews
5 Stars
18,383
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
165
89%of customers recommend this product.
(
3,155 out of
3,563)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: RP McMurphy
from Chicago, IL
Gender:Male
Verified Purchase:Yes
This is our second T&N mattress and we are still sold 100% on the quality and comfort of this mattress. Our first one lasted years and is still great. So why did we get rid of the old one? We didn't. I bought a new house in Illinois and will be living here alone while my family finishes the school year and arranges to leave California in 3-4 months. I needed a great bed and it was T&N to the rescue...again! We have recommended these mattresses to others who have loved them as well. Our daughter sleeps on one too. We love our T&N and will be customers for life!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
Best bed I've ever slept on
on March 26, 2024
Posted by: bobby123
from Seattle, WA
Gender:Male
Love this bed, have had a queen for about 8 years now. Sadly, I upgraded to the mint for my primary bed in a king size, and this bed is in the spare bedroom; I still go to it in the middle of the night if I can't sleep, I miss it that much! For me, and I have back problems, side sleeper, this is the perfect firmness. In 8 years, I have noticed no degradation or really any "breaking in." I much prefer this bed to the mint. No issues with wear and tear, stains/mold, etc. Just a really great bed, and I've been impressed how a softer bed has held it's form and firmness for so many years.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Old Pops
from Louisville KY
Gender:Male
Verified Purchase:Yes
New bed for my growing son. He loves it. My second Tuft and Needle mattress. No reason to go anywhere else.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Tee L
Verified Purchase:Yes
Quick & easy set up. Took a week to two for the smell to go away. But comfortable and so happy with my purchase.
Written by a customer while visiting Tuft & Needle
Posted by: Needle reviewer
Verified Purchase:Yes
The quality of the bed is good for a box bed, but it is way too firm. I'm considering returning it because it is causing me back pain.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, April 3, 2024
Hi there! Thank you for sharing your feedback about our T&N Original Mattress. We're sorry to hear it's too firm for comfort! Adding a mattress topper can be a simple & effective solution to help you sleep your best, and we also back our mattresses with a 100-Night Sleep Trial. Feel free to reach out to 877-842-2586 or support@tuftandneedle.com if you haven't already, and the team can guide you from there! We look forward to hearing from you.
Written by a customer while visiting Tuft & Needle
Posted by: Austino
Verified Purchase:Yes
Amazing
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: PPMMGG
from East Coast
Gender:Female
Verified Purchase:Yes
I haven't had it very long yet but I'm a little worried because it feels like it's almost already sagging where I typically sleep.
Written by a customer while visiting Tuft & Needle
Posted by: Mama G
Gender:Female
Verified Purchase:Yes
I am a late convert, my daughter and grandchildren have been sleeping on tuft and needle for a long time. When it came time to get a new mattress it was a no brained! Got my tuft and needle about a month ago and I love it!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle