Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,788 Reviews)
Rating breakdown 25,788 reviews
5 Stars
18,383
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
165
89%of customers recommend this product.
(
3,155 out of
3,563)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Customer Rating
5
So great we ordered one for our guest room too!
on January 26, 2023
Posted by: kb722
Gender:Female
We bought our first T&N bed in 2017 and immediately fell in love. We still have it 6 years later and it’s survived 3 moves with no issue! We rotate every ~6 months just to keep it fresh. Best night of sleep ever. We loved our mattress so much that when it was time to upgrade our guest room we had to get another T&N. Our guests have raved about it as well!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
Great product and even better customer support
on January 26, 2023
Posted by: Acher
from Va
Gender:Female
Verified Purchase:Yes
We love our new mattress. The first one didn’t unfold and replacement was sent once we contacted customer service.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from Bel Air, MD
Gender:Female
Verified Purchase:Yes
Bed is not as confutable as I thought it would be.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, April 24, 2023
Hi Vickie! Thank you for providing your feedback to us, we're sorry to hear the mattress wasn't what you were hoping for. Since we make our mattresses with freshly poured foam, it can take a couple of weeks for the mattress to acclimate to its new home, and you to it. If it feels too firm, adding a topper can be an easy and effective solution to help you sleep your best. Of course, we don't want you to feel stuck with something you don't love, so feel free to reach out to 877-842-2586 or support@tuftandneedle.com if you haven't already, and the team can guide you from there!
Written by a customer while visiting Tuft & Needle
Posted by: Mmontes
from NY New York
Gender:Female
Verified Purchase:Yes
Excellent quality. Very comfy!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Kellogg
from Orange ma
Gender:Female
Verified Purchase:Yes
I am so happy with my new mattress ! I was a little worried because I’d never gotten a mattress in a box but the whole process was super easy a fun to watch it decompress. It’s true that it gets better with each nite , and not only am I sleeping more soundly but even the dogs and my cat are sleeping in!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Whitn00
from St. George, UT
Gender:Female
Verified Purchase:Yes
I’m a return customer. I don’t think I’ll ever buy a different mattress. The only reason I bought a new one now is because I was downsizing to a smaller room. I still love it.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: cmarie
Verified Purchase:Yes
We got a Casper mattress for our master bedroom and a Tuft & Needle Original for our guest bedroom. We randomly slept in the guest bedroom one night just to see what the T&N mattress was like before my parents came to stay with us and the next day, we ordered another T&N Original for our master and returned the Casper 😂 Needless to say, we’re obsessed.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: T.D.
from Pheonix, AZ
Gender:Male
Verified Purchase:Yes
Love it so much I bought a total of 6. Love it
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle