Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,788 Reviews)
Rating breakdown 25,788 reviews
5 Stars
18,383
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
165
89%of customers recommend this product.
(
3,155 out of
3,563)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Customer Rating
3
Not the OG
on October 31, 2022
Posted by: JulieONE
from North Carolina
Gender:Female
This is our second Tuft & Needle mattress. The first mattress was the OG. Loved it. When we decided to get a bigger bed, it only made since to avoid mattress shopping and get the same mattress in a king. But it’s very clear after a few weeks, Tuft & Needle changed the mattress. The bed is softer. You will feel your partner get up in the middle of the night. The edges are rounder (not in a good way). In a way that the edge of the bed feels flimsy. And it’s noticeably thinner. This king size mattress measures 9” and does not fill out sheets evenly or even the T & N mattress protector. With the increase in price since the OG, this mattress no longer represents value combined with quality & comfort.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, November 2, 2022
Hi there! Thank you so much for your candid feedback and for sharing your experience. We have made some slight modifications and updates to our products throughout the years and we apologize for any inconvenience this caused. We don't want you to feel stuck with something you don't love, you can always reach out to us at 877-842-2586 or support@tn.com within your 100-Night Sleep Trial and we'd be happy to assist with a return or look at it from a warranty perspective! Either way, we've got your back!
Written by a customer while visiting Tuft & Needle
Posted by: Connie McGehee
Verified Purchase:Yes
I like a firm mattress and this suits me. it does sink when you sit on the edge. i’m tall and not a little person, so that bothers me a bit. it was very heavy to get out of the box, but i’m a older woman. so you should get help with that.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Billjr
Gender:Male
Verified Purchase:Yes
It's a very nice mattress at a fair price. Firm but not too firm. No movement. Everything we were looking for in a mattress. The delivery was very fast as well.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Ben Sevs
from Milwaukee, WI
Gender:Male
Verified Purchase:Yes
I slept on a T&N mattress during a vaca back in March and after the 1 week, my back felt great. So after a few months, i finally pulled the trigger and bought one for myself. It's been 2 weeks and my back feels great and no longer sore in the morning like it has been for the past few years. I'm a stomach sleeper and this mattress seems to be the perfect mattress for me. It's definitely a more firm mattress than what I'm used to but if that's what it takes, then I'm fine with it.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
Seven years and counting...
on December 5, 2022
Posted by: AK Agikamik
from Minneapolis, MN
Gender:Male
I bought two Original T&N Queen mattresses seven years ago. Love them as much today as I did when I first removed them from the box. One is for my bed and one for my guest bedroom. Every few months I rotate them from foot to head which takes all of 15 seconds. About every two years I switch them because mine gets far more use than my guest bed does. I'm not even close to needing a replacement. They might go another seven years.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Maurice M
from Iowa
Gender:Male
Verified Purchase:Yes
Very comfortable, would definitely recommend to others.
Written by a customer while visiting Tuft & Needle
Posted by: April B.
from Pinellas Park, FL
Gender:Female
Verified Purchase:Yes
This mattress is the perfect balance of comfort and support. It always stays cool just like it's described and was very easy to set up. 10/10!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Tara Reinert
from Phoenix
Gender:Female
Verified Purchase:Yes
The ultimate comfort and best mattress with such an affordable price!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle