Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,788 Reviews)
Rating breakdown 25,788 reviews
5 Stars
18,383
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
165
89%of customers recommend this product.
(
3,155 out of
3,563)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: J Walkosz
from Tx
Gender:Female
Verified Purchase:Yes
This is our 6th T & N mattress purchase. We love them. Comfortable, priced right, they last and even though we’ve never had to use it, a great warranty.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: LynnW801
from Frederick, MD
Gender:Female
Verified Purchase:Yes
Easy to unpackage and move around even for a 70 year old woman! No weird smells to deal with. Super comfortable, never too hot or too cold. Would recommend.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: T previs
from Richmond, VA Area
Gender:Female
Verified Purchase:Yes
Absolutely great!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Phillsphan
from Pennsylvania
Gender:Male
Verified Purchase:Yes
My wife got me this mattress awhile back and I absolutely love it. Since it was time for a new mattress for her, I got a matching copy. She loves it too!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
2
Hot Hot Hot
on July 12, 2022
Posted by: Nicholas71121224
from Midwest, USA
got the original twin this year. If I sit in on one side too long, it gets too hot, & I have to go to the other side to cool off.
I think this mattress is too much memory foam, (hot)
no cooling anything
I think this mattress is too much memory foam, (hot)
no cooling anything
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, July 12, 2022
Hi there! Thank you for taking the time to provide your feedback. We're sorry to hear that you are sleeping warm on the mattress. Our T&N Adaptive foam is an open-celled foam, making it fully breathable and it also has added graphite and cooling gel to help wick away heat. Being that you are not experiencing these features our team would be more than happy to help troubleshoot this issue. Please reach out to our team directly at 877-842-2586 or support@tn.com and we'd be happy to help with this issue or help with a return within the 100-night trial.
Written by a customer while visiting Tuft & Needle
Posted by: davekuch
from Chicago
Gender:Male
Verified Purchase:Yes
This is comfy bed
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: jamie55555
Verified Purchase:Yes
Really soft bed - it's comfy but not supportive enough for my back.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience , July 25, 2022
Hi there! Thank you for taking the time to provide your feedback. We're sorry to hear that you're finding the mattress to be too soft for your comfort preference. If you would like to return or exchange the mattress within the 100-night trial, please reach out to our team at 877-842-2586 or support@tn.com and we'd be glad to help!
Written by a customer while visiting Tuft & Needle
Posted by: N&CChoate
from San Antonio, TX
Gender:Female
Verified Purchase:Yes
Great mattress! Easy to order, receive & set-up. This mattress works great for my husband who has back issues. We had a pillow top before and it killed his back. Now that he’s been sleeping on the Tuft & Needle mattress he’s walking up well rested and with no back pain.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle