Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,788 Reviews)
Rating breakdown 25,788 reviews
5 Stars
18,383
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
165
89%of customers recommend this product.
(
3,155 out of
3,563)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: KatieEpvd
Verified Purchase:Yes
Fast delivery, no manufacturing odor or gas off from the foam expansion, stable enough for me to set a cup of tea on it, firm and cool enough for my partner.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: DAJ07
Gender:Female
Verified Purchase:Yes
Very comfortable I have two - king and queen. Both are great!
Written by a customer while visiting Tuft & Needle
Posted by: Matt B.
Gender:Male
Verified Purchase:Yes
This mattress was very, very easy to set up. I really liked that it was usable on day one. Now we've had it for several weeks, and it has reached its full firmness and is very comfortable.
Written by a customer while visiting Tuft & Needle
Customer Rating
4
Firm mattress but I need a topper to make it softer.
on April 4, 2022
Posted by: Diana Fenger
from Virginia
Gender:Female
Verified Purchase:Yes
I wish I had gotten the double but it’s too late now. Overall the mattress is fine but I need to get a topper to make it softer.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Gawd of Slumber
from New York City
Gender:Male
Verified Purchase:Yes
comfortable, quality, and definitely feels good to have a mattress that has been getting rave reviews. so far a big fan and I've had it for about a month now. I'm a stomach and side sleeper and I feel like this bed is versatile for any kind of sleeper.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: PAW..
from AL
Gender:Male
Verified Purchase:Yes
very comfortable
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: KK22
from Denver, CO
Gender:Female
Verified Purchase:Yes
The mattress is extremely firm, much firmer than our last t&n mattress. Prefer the softer mattress with a lot of support still. Keeping it due to annoyances in return process.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, April 10, 2022
Hi there. Thanks for sharing candid feedback about your experience so far. We're sorry to hear the mattress is too firm for you and will pass your comments along to our Product Team. Most sleepers will find that the mattress will break in over the first few weeks and your body should adjust to the feel of the mattress. That being said, if you would like to troubleshoot any comfort issues, please reach out to our Customer Experience team at support@tn.com or 877-842-2586 and we'd be more than happy to help.
Written by a customer while visiting Tuft & Needle
Posted by: Erin c
Gender:Female
Verified Purchase:Yes
Very supportive and firm. This is our second tuft and needle and we honestly wouldn’t buy any other bed.
Written by a customer while visiting Tuft & Needle