Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,788 Reviews)
Rating breakdown 25,788 reviews
5 Stars
18,383
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
165
89%of customers recommend this product.
(
3,155 out of
3,563)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Customer Rating
5
So much better than any inner spring mattress.
on February 23, 2022
Posted by: Canvasguy
from Beaufort,NC
Gender:Male
We bought the standard queen mattress about 6 years ago and still love it. We were skeptical about this type of mattress but we took a chance on it because every former inner spring would eventually begin to sag and hurt our backs. I can honestly say the Tuft and Needle is just as good today as day one.we’re believers and would recommend this for anyone who wants to change for the better.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Mjklink
from Farmington Hills MI
Verified Purchase:Yes
It is very firm, but be careful sitting on the edge, it squishes down.
Written by a customer while visiting Tuft & Needle
Posted by: Frannie M
from Arizona
Gender:Female
Verified Purchase:Yes
Quality of mattress is very good. Worked perfect for my new Murphy Bed. Arrived ahead of schedule!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: KLEubanks
Verified Purchase:Yes
Its not nearly as comfortable as i thought it would be.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, February 27, 2022
Hi there. Thanks for sharing candid feedback about your experience so far. We're sorry to hear the mattress is not as comfortable as you thought it would be. If you would like to troubleshoot or need help with a return per the 100-Night Sleep Trial, please reach out to our Customer Experience team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: AMolloy
from Lake Forest, IL
Gender:Female
Verified Purchase:Yes
The mattress is only a month old, so it’s hard to write a review regarding longevity and comfort. So far it’s been great! It has a firmness that as a back and side sleeper I appreciate. It’s probably not great for people who have back pain, but I can say for someone who is an active, healthy, and generally pain-free person it has been a pretty great experience so far. Unpacking it was easy, although it was rather heavy and more of a two person job.
Written by a customer while visiting Tuft & Needle
Posted by: Vikkik
from K of P PA
Gender:Female
Verified Purchase:Yes
Best mattress for the money.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
4
Comfortable, though edges seem to lack support
on February 28, 2022
Posted by: JDup
from TX
Gender:Female
Verified Purchase:Yes
My son has only tried his mattress for one month and so far he finds it very comfortable. I'm eager to see how it holds up long-term. Compared to our previous Tempurpedic, the edges and corners of the T&N seem very soft and lacking support.
Written by a customer while visiting Tuft & Needle
Posted by: Songs9
Verified Purchase:Yes
Hybrid king has the support we need! Thx for your great CS!
Written by a customer while visiting Tuft & Needle