Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,788 Reviews)
Rating breakdown 25,788 reviews
5 Stars
18,383
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
165
89%of customers recommend this product.
(
3,155 out of
3,563)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Elissamor
from Brooklyn NY
Gender:Female
Verified Purchase:Yes
The mattress arrived on time, and was packaged perfectly. It was very easy to carry it up to my son's 4th floor walk up apartment. It unfolded nicely and is very comfortable. He's had it more than a month and is very happy with it.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Ana S
from PA
Gender:Female
Verified Purchase:Yes
This bed was purchased for our 3 year old who was transitioning out of his crib. It is SO comfortable that I think we might get one too! He sleeps in it from the time he lays down until the next morning without any issues, he loves it that much. Uninterrupted sleep. This was great purchase and I highly recommend it.
Written by a customer while visiting Tuft & Needle
Customer Rating
3
Feels Like Sleeping On a Huge Brick
on February 5, 2022
Posted by: Britha
from Chicago
Gender:Female
I bought this mattress for my significant others birthday a year and a half ago. He has chronic back pain so I thought a firm mattress would off some support and ultimately relief. Problem is this mattress is TOO firm. I honestly don’t know who would want a mattress w zero give but if you do, you found it here. We just switched it out for a Sealy Hybrid Premium Silver Chill and wow the quality difference is astronomical. Nectar is the only other budget mattress that i can say feels similar to our Sealy. Tuft & Needle is a skip for sure.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, February 7, 2022
Hi there! Thank you for taking the time to provide your candid feedback. We're sorry to hear that the mattress was too firm for your significant other. We will pass your words along to our team. Feel free to reach out directly to our team with any other feedback at 877-842-2586 or support@tn.com.
Written by a customer while visiting Tuft & Needle
Posted by: Katiebethj
from Tennessee
Gender:Female
Verified Purchase:Yes
I own three of these mattresses and I love them so much! They are on the firmer side and provide great support, but still feel cozy
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: DeniseM
Gender:Female
Verified Purchase:Yes
Easy to set up with one person and comfortable enough to sleep in the first night!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
Not that comfortable
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, February 9, 2022
Hi there! Thank you for taking the time to provide your feedback. We're sorry to hear that you are not getting a great night's sleep on your mattress. Please reach out directly to our team at 877-842-2586 or support@tn.com to troubleshoot any comfort issues or to start the return within the 100-night trial.
Written by a customer while visiting Tuft & Needle
Posted by: Gave it a try
from Memphis
Gender:Male
Verified Purchase:Yes
My neck is tight and hurts after sleeping on this Tuft & Needle mattress. The mattress itself is okay.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience , February 10, 2022
Hi there! Thank you for taking the time to provide your feedback. We're sorry to hear that you're not sleeping comfortably on the mattress. Please feel free to reach out to our team directly at 877-842-2586 or support@tn.com to troubleshoot any comfort issues or to start a return within the 100-night trial.
Written by a customer while visiting Tuft & Needle
Posted by: Cindy LP
Verified Purchase:Yes
This is the second Tuft & Needle purchase. And, again we are not disappointed
Written by a customer while visiting Tuft & Needle