Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,788 Reviews)
Rating breakdown 25,788 reviews
5 Stars
18,383
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
165
89%of customers recommend this product.
(
3,155 out of
3,563)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Jen R
Gender:Female
Verified Purchase:Yes
Super comfy and easy setup! Repeat customer - love your mattresses!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Lepczyk
from Husbands room
Gender:Female
Verified Purchase:Yes
Like very much, it is firm yet giving for a thinner mattress.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Teri Lynn
Verified Purchase:Yes
Great comfy bed and customer service!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
1
if you want back pain, get this
on January 31, 2022
Posted by: rsadiik
from Houston, TX
Gender:Female
When I frst bought the bed, I was happy with it. But shortly after, i started noticing i was comfortable. Now I'm 4/5 years in and my back pain is so bad I don't sleep anymore. I am constantly waking up to readjust. I have to sleep on my back or else I feel broken :( the sides are dipped in with NO support whatsoever. Terrible terrible mattress.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, February 1, 2022
Hi there! Thank you for taking the time to provide your candid feedback. We're sorry to hear that you're not comfortable on the mattress. Being that you are outside of the 100-night sleep trial, you would not qualify for a return but we are always more than happy to help troubleshoot any comfort issues. Please reach out to our team directly at support@tn.com or 877-842-2586 and we will be more than happy to see how we can help.
Written by a customer while visiting Tuft & Needle
Posted by: MikeeD
from CT
Gender:Male
Verified Purchase:Yes
Love this mattress. This is my second purchase - one at my parent's home and one for my apartment.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: carc
from Oakland, CA
Gender:Female
Verified Purchase:Yes
Its everything I wanted and more! so so comfy, firm and soft. I love this bed and will order no other ones!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Ms. Maribel
from Las Vegas, NV
Gender:Female
Verified Purchase:Yes
I bought The standard Queen mattress last January 2022 and so far I don’t have any complaints and I’m satisfied of my purchase.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Mary1
Verified Purchase:Yes
Best bed I have ever had
Written by a customer while visiting Tuft & Needle