I bought a mattress last year brand new and it broke down within months. I have had back pain ever since, I even started sleeping on the couch leaving my husband to stay with our bed. Soon he started with back pain. We've heard on T&N on the radio and the fact that you give us the guarantee was my selling point. Since getting our mattress I wake up with zero back pain and my husband and I get to sleep together! Yay! It's been the best 3 nights so far!
Loved that I didn't have to go through a strenuous sales cycle. I'm a sales rep myself so it's the LAST thing I wanted to deal with when buying a new mattress. LOVED that there was a store front nearby in SF so I could try the mattress out before buying it. Love going to bed every night but more importantly, waking up in the morning isn't the worst any more :)