Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,788 Reviews)
Rating breakdown 25,788 reviews
5 Stars
18,383
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
165
89%of customers recommend this product.
(
3,155 out of
3,563)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Jonah B
from San Diego CA
Gender:Male
Verified Purchase:Yes
Beware you’ll never want to get out of bed! It’s so comfortable!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Terry 63
Verified Purchase:Yes
Great mattress-good value too
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Scott Orr
Verified Purchase:Yes
Excellent supportive quality product.
Written by a customer while visiting Tuft & Needle
Posted by: Ty H
Gender:Female
Verified Purchase:Yes
The bed is really soft. Feels amazing at first but my back and shoulders have grown increasingly tighter each night I’ve used this mattress. I may be one of those sleepers who just doesn’t do well with soft mattresses.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 2, 2022
Hi there! Thank you for taking the time to share your thoughts. We’re sorry to hear the mattress is a bit too soft. We'd love to hear from you directly, so we can explore potential solutions. Additionally, If you're still within your first 100-Nights, we would be happy to explore your return options as well. Please reach out to us at support@tn.com or 877-842-2586 for additional assistance moving forward.
Written by a customer while visiting Tuft & Needle
Posted by: Laura f
Verified Purchase:Yes
This is my third matress from Tuft and Needle - love them !
Written by a customer while visiting Tuft & Needle
Posted by: Mike_w
Gender:Male
Verified Purchase:Yes
Awesome mattress.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: MandyN
from Texas
Gender:Female
Verified Purchase:Yes
Love this mattress! We also have a king size!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
Forget A Conventional Mattress - Tuft & Needle Is The Way To Go
on January 3, 2022
Posted by: Frank T.
from Long Island, NY
Gender:Male
Verified Purchase:Yes
Excellent Mattress, very comfortable, improved sleep quality 100% over my old mattress which was a spring and pillow top design. No more aches and soreness getting up in the morning and sleep cycle duration is longer. A couple of years ago purchased a Tuft & Needle full size mattress for a relative as a gift and they loved it, their mattress is still the same as the day they got it, no problems. At the end of the day this mattress is way above the comfort level of spring based mattresses, believe me I had quite a few from mid-priced to high over the years. Will never go back to a conventional mattresses again. Tuft & Needle gives an excellent warranty, as opposed to a conventional mattress with short warranties and prorates the mattress when you have an issue.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle