Everything (frame, foundation + mattress) arrived on a timely basis. Easy to assemble and the mattress is extremely comfortable. Was able to attach the frame to my queen size antique headboard without difficulty. Very satisfied.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience , November 15, 2021
Hi there! Thank you for taking the time to share your thoughts on the mattress. We are sorry to hear that the mattress is softer than you had hoped. If you are within the 100-night trial and would like to move forward with a return or would like to troubleshoot any comfort issues, please reach out to us at support@tn.com or 877-842-2586 at your earliest convenience.
Written by a customer while visiting Tuft & Needle
It does not feel supportive enough, my back tends to ache in the mornings.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, November 15, 2021
Hi there, thank you for taking the time to share your thoughts with us about the T&N Original Mattress. We’re sorry to hear you’re disappointed with your purchase. Quality is very important to our company and we'd love to hear from you directly, so we can explore potential solutions. Please reach out to us at support@tn.com or 877-842-2586 at your earliest convenience.
Written by a customer while visiting Tuft & Needle