Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,788 Reviews)
Rating breakdown 25,788 reviews
5 Stars
18,383
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
165
89%of customers recommend this product.
(
3,155 out of
3,563)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: H unit
from Fraser, CO
Gender:Male
Verified Purchase:Yes
Great mattress. Unbelievable how it is packaged. Really comfortable sleep
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Tatiana mattress
Gender:Female
Verified Purchase:Yes
Not as firm as needed
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, November 5, 2021
Hi there. Thank you for your review. We're sorry to hear that the T&N Original mattress was softer than you would prefer. If you are still within your 100-night trial and would like to return the mattress, please reach out to support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: E. D.
Verified Purchase:Yes
I was disappointed that the mattress is so firm.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, November 9, 2021
Hi there. We appreciate you taking the time to share feedback with us about the T&N Mattress and will pass your comments along to our Product and Quality Assurance teams. Our Customer Experience team is happy to help moving forward. Please reach out to support@tn.com or 877-842-2586 if you would like to return or troubleshoot.
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
Child thought their old mattress was nice until this one showed up. Shipped very fast and was accurate to the size stated.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Aggie
from OK
Gender:Female
Verified Purchase:Yes
Quick and easy order! Its a very comfortable mattress! I'm getting ready to order another one!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Andy L
Verified Purchase:Yes
My son loves his new twin-xl mattress. It is softer than his old bed and softer than I would prefer for my own sleep, but I won’t argue with success.
Written by a customer while visiting Tuft & Needle
Posted by: Caroline W
from Richmond, VA
Gender:Female
Verified Purchase:Yes
This is our second T&N mattress purchase (this one for our guest room) and we love it & our guests do too.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: jackson b
Gender:Male
Verified Purchase:Yes
I have had the mattress for about 4 weeks and ive been sleeping great. It’s a bit firmer than expected when i sit down on it, however once I lay down and try to fall asleep it’s the perfect amount of support and comfort. Very easy set up, no smell, and no wait time necessary before enjoying a good nights sleep. I have also shared the bed, and noticed no movement from the other side.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle