Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, November 5, 2021
Hi there. Thank you for your review. We're sorry to hear that the T&N Original mattress was softer than you would prefer. If you are still within your 100-night trial and would like to return the mattress, please reach out to support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, November 9, 2021
Hi there. We appreciate you taking the time to share feedback with us about the T&N Mattress and will pass your comments along to our Product and Quality Assurance teams. Our Customer Experience team is happy to help moving forward. Please reach out to support@tn.com or 877-842-2586 if you would like to return or troubleshoot.
Written by a customer while visiting Tuft & Needle
I have had the mattress for about 4 weeks and ive been sleeping great. It’s a bit firmer than expected when i sit down on it, however once I lay down and try to fall asleep it’s the perfect amount of support and comfort. Very easy set up, no smell, and no wait time necessary before enjoying a good nights sleep. I have also shared the bed, and noticed no movement from the other side.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle