This is the fifth Tuft & Needle mattress we have purchased. Giving our mattress only a 4 star rating because the first mattress we received was majorly defective. It was extremely soft and squishy and collapsed when you sat or laid on it. If felt more like a half deflated air mattress than the standard Tuft & Needle that our family loves.
Thankfully Customer Service was great and worked with us to get a new mattress. The replacement was perfect.
* 1 star for the initial mattress ***** 5 stars for customer service ***** 5 stars for the replacement mattress
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
As I approach thirty, working out and having an office job has strained my back/neck time and time again. Switching out my mattress for a T&N has been SO alleviating to my issues! I was very hesitant (for almost a year!) on making a mattress brand selection but I'm so glad I made this one and it was successful.
Written by a customer while visiting Tuft & Needle