Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,788 Reviews)
Rating breakdown 25,788 reviews
5 Stars
18,383
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
165
89%of customers recommend this product.
(
3,155 out of
3,563)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Zach1995
Gender:Male
Verified Purchase:Yes
I came from some old no-name full sized mattress and box spring set. As soon as I pulled this mattress out of its packaging I knew it would be a major upgrade. I had heard before that getting a quality mattress can practically change your life, and in a way I can now definitely say that I agree. It sounds inflated but I legitimately began feeling relief in my back as soon as I laid down for the first time. You can really tell the difference in how you physically feel throughout the day when you sleep on a good mattress. I Would highly recommend this bed, especially considering the very reasonable price.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Whitni
from Tempe, AZ
Gender:Female
Verified Purchase:Yes
Great mattress. I own two. They are both in the guest rooms and I have occasion to use them when my spouse is too restless for me to sleep. Sometimes, he uses it. We both agree that it is vey comfortable. All guests who have slept on them ask us about them and compliment how comfortable they are. It's still so shocking at their great price!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: J Weis
Gender:Male
Verified Purchase:Yes
Very good mattress for the price. Definitely on the firm side for mattresses. I ended up having to use a mattress topper on top of it.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Modro
Gender:Female
Verified Purchase:Yes
It is very firm, but feels good and is a welcome change from our 10 year old pillow top. It slides around on our box spring a bit, but we are looking into getting a platform bed frame.
Written by a customer while visiting Tuft & Needle
Posted by: kimie
from Seattle, WA
Verified Purchase:Yes
Amazing! Went from hip pain to NO hip pain!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Salem B
from Salem, OR
Gender:Male
Verified Purchase:Yes
Was skeptical about purchasing a bed with feeling it. All the reviews on support, firmness and comfort where spot on. Very pleased with our new bed.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Mara123
from Bridgewater, CT
Gender:Female
Verified Purchase:Yes
This mattress is universally loved! We put it in our guest room and everyone sleeps well. When we need to upgrade our bed, we know what we are getting!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: BeccaR
from FL
Gender:Female
Verified Purchase:Yes
It seemed like a great mattress when I first bought it. It was more supportive and softer than my very old inner-spring mattress. But after only a couple of weeks I started waking up every morning with neck and back pain. The longer I’ve had it, the worse the pain is, always worse in the morning after I get up. I wish I’d returned this mattress during the trial period but I kept hoping it would get better!
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, June 18, 2020
We're sorry to hear the bed isn't a great fit - it does look like you still have a few weeks left on your 100 Night Sleep trial, so we'd encourage you to email us at support@tn.com and we can get the ball rolling on a return if need be.
Written by a customer while visiting Tuft & Needle