Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,789 Reviews)
Rating breakdown 25,789 reviews
5 Stars
18,384
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
165
89%of customers recommend this product.
(
3,156 out of
3,564)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: J Mac
from Earth
Gender:Male
Verified Purchase:Yes
Wife and I are 1st time buyers. Easy setup. Bed is comfy and forms well around body. Little firmer than what we were wanting but all in all, we are very satisfied.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Kevin58
from New Hampshire
Gender:Male
Verified Purchase:Yes
First impressions-I’ve slept on this mattress for about 2 weeks now and it is extremely comfortable. I’m not waking up with a lot of the aches and pains I usually do. The mattress is soft yet supportive. Very happy so far- hopefully it holds up in the long run.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Lindsey13
from Wisconsin
Gender:Female
Verified Purchase:Yes
So comfortable
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from Ohio
Gender:Female
Verified Purchase:Yes
I absolutely love this mattress! It’s the perfect combination of support and softness. I used to wake up with lower back pain, but I’ve had this mattress for a few weeks and have not had back pain at all!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Amy in CA
Verified Purchase:Yes
I've only had the mattress for a week but so far, it's only ok. I'm still waking up a bit sore. I heard it takes a couple of months to get used to a mattress. First impressions: 1) it smelled for about 18 hours after unpacking; 2) the mattress feels like it reflects heat back, not a lot, but it doesn't seem to absorb; 3) it's a bit thicker than my previous mattress which was 8" thick so it makes my current platform bed even higher.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, April 13, 2021
Hi there. We're sorry to hear the mattress hasn't been as comfortable as expected and appreciate you taking the time to share your detailed feedback with us. We will pass your comments along to our Product and Quality Assurance teams and our Customer Experience team is happy to help moving forward. Please reach out to support@tn.com or 877-842-2586 if you would like to return or troubleshoot.
Written by a customer while visiting Tuft & Needle
Posted by: Maddie1998
from Arizona
Gender:Female
Verified Purchase:Yes
We can put our baby on it and not wake him up if we move across the bed. Perfect for what we needed
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Patrick2
from Queens, NY
Gender:Male
Verified Purchase:Yes
Love this mattress! I had to move during the pandemic and I couldn’t afford to ship my bed from Chicago to NY. So, I bought another. Truly, great mattress and I’ve told friends to get one too.
Somehow, though, I am getting inundated with ads from Tuft and Needle. Same thing happened to me last time, both after I had purchased the bed. It’s not the worst thing in the world but a little annoying.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Phoenix5246
Gender:Female
Verified Purchase:Yes
This is our second tuft and needle mattress, we love them!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle