Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,789 Reviews)
Rating breakdown 25,789 reviews
5 Stars
18,384
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
165
89%of customers recommend this product.
(
3,156 out of
3,564)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Co cole cole
from Orlando
Gender:Female
Verified Purchase:Yes
I feel like the mattress is a little too firm. I ended up buying a mattress topper so I am waiting for that to come.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 22, 2021
Hi there. Thanks for sharing candid feedback about your experience so far. We're sorry to hear the mattress is too firm for you and will pass your comments along to our Product Team. If you would like to troubleshoot or need help with a return per the 100-Night Sleep Trial, please reach out to our Customer Experience team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: NanT
Verified Purchase:Yes
Super comfortable. Great delivery service!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Esme
from Delaware
Gender:Female
Verified Purchase:Yes
We bought ourselves the King size mattress after we got the twin size for our kids. We are loving it! So comfortable.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
Though not as advanced as the newer models with improved heat dissipation, these are still amazing.
on March 21, 2021
Posted by: J Roberts
Verified Purchase:Yes
My eldest daughter has been sleeping so much better on this mattress. These are worth every penny as a long term investment for the sleeper's health and well-being. I've only had memory-foam type mattresses for half a year now as they are new to me so I will have to keep an eye on their long-term durability but other than that we are very satisfied with the results thus far.
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
It’s pretty firm, if you like softer beds I’d get a mattress topper. But overall the mattress is great and affordable
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Jonnymo
Verified Purchase:Yes
I'm really pleased with this mattress. It's nice and firm for me, but not too firm, kinda like that last bowl of porridge Goldilocks had. I have a guest bed with two mattresses, one on top and another underneath that rolls out. I got this for the top and the only issue I have with it is that it is about an inch or two wider than the previous mattress which means I just have to push it back toward the edge every now and then. Small price to pay for the comfort. But just know if you're getting this for a "specialty" bed (for lack of a better term) like my guest bed, the fit may not be exact.
Written by a customer while visiting Tuft & Needle
Posted by: Great:)
from Houston, Texas
Gender:Female
Verified Purchase:Yes
Very comfortable. I don’t really have a preference with my mattress firmness (or at least I didn’t think I did until I got this one). This is the perfect amount of support versus softness.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Sam L.
from Atlanta, GA
Gender:Male
Verified Purchase:Yes
Perfect firmness, super comfortable. Edge support slightly lacking but expected in a foam mattress. Good price compared to competitors. Only downside is the chemical smell for the first 1-2 days but now totally gone, didn’t bother me much.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle