Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,789 Reviews)
Rating breakdown 25,789 reviews
5 Stars
18,384
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
165
89%of customers recommend this product.
(
3,156 out of
3,564)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Laurenmm
Verified Purchase:Yes
Got this for my 2 year old when he transitioned to a big boy bed and he loves it and sleeps great!
Written by a customer while visiting Tuft & Needle
Customer Rating
4
It is exactly what you claimed it would be! And It
on March 11, 2021
Posted by: Mandy662
from Tempe Az
Gender:Female
Verified Purchase:Yes
This is a firm mattress when it comes. It does soften with time. However it’s still very supportive. I am a large person and have not found that it dips over time just gives a little very happy with this mattress.
I would recommend this product.
I would recommend this product.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Wilmah
Gender:Female
Verified Purchase:Yes
It’s a lovely comfortable mattress but the isolation is not as good as we hoped for.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 11, 2021
Hi there! Thank you for taking the time to leave a review and share your experience with our team and others who may be considering a purchase with us. We'll be sure to forward your feedback along to our Product team! Don't hesitate to reach out to support@tn.com or 877-842-2586, if we can help with anything moving forward.
Written by a customer while visiting Tuft & Needle
Posted by: EGB1
Verified Purchase:Yes
Nice bed, however not as firm as my prior memory foam bed.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 11, 2021
Hi there. Thanks for your review. We're sorry to hear the mattress is softer than preferred and would love the opportunity to troubleshoot. Please reach out to our team at support@tn.com or 877-842-2586 for support moving forward.
Written by a customer while visiting Tuft & Needle
Posted by: Elmarmans
Verified Purchase:Yes
My old mattress was never picked up
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 11, 2021
Hi there. Thanks for your review. We're sorry to hear about the issue with your removal and would love the opportunity to look into this for you. Please reach out to our team at support@tn.com or 877-842-2586 for support moving forward.
Written by a customer while visiting Tuft & Needle
Posted by: KaylaGR
Verified Purchase:Yes
We love our mattress!!! Super comfortable on your side or back!
Written by a customer while visiting Tuft & Needle
Posted by: April1234
Verified Purchase:Yes
This is a guest bed. The guests say they love it and sleep really well on it.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Nikki G.
from Raymore, MO
Gender:Female
Verified Purchase:Yes
Super comfy! Getting a great nights sleep for the first time in years.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle