Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,789 Reviews)
Rating breakdown 25,789 reviews
5 Stars
18,384
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
165
89%of customers recommend this product.
(
3,156 out of
3,564)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Hyesun J
from Vienna, VA
Gender:Female
Verified Purchase:Yes
My husband loves the mattress. He has a neck and back problem and he said he feels much better sleeping on the Tuft and Needle.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: elle983
Verified Purchase:Yes
Slightly firmer than expected, but overall seems like a very good quality mattress.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Olivia G
from Florida
Gender:Female
Verified Purchase:Yes
Have absolutely loved it!
Written by a customer while visiting Tuft & Needle
Posted by: M KR Johnson
Gender:Female
Verified Purchase:Yes
We absolutely love our bed, so we got another one for our guest room. Had some friend spend the weekend and they were curious what kind of mattress it was because they slept better than they had in a long time.
No complaints, I sleep like a baby! Oh and did I mention I'm pregnant and I still love it?
Written by a customer while visiting Tuft & Needle
Posted by: Ashley B
from Detroit
Gender:Female
Verified Purchase:Yes
I sleep like a baby every night
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: cgeorge
from Brooklyn, NY
Gender:Female
Verified Purchase:Yes
So comfortable. Love it - it's the perfect amount of firmness / softness. So happy!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
3
Firm but still a positive change from before
on March 7, 2021
Posted by: 723K03
from Fort Worth, TX
Gender:Male
Bought about 6-8 weeks ago and I've given it some time to settle in and it has some but it's still too firm. I do like it and it's quite cool! Might add the topper to it and hopefully that creates the perfect balance of firm and soft. I just find my hips push very little into the foam and then my chest/upper back do the same aswell, leaving my mid to lower spine suspended all night long if I end up on my back and causing some pain in morning. When on my side with the firmness it gives good support in the right places but I keep rolling into my back and we'll here we are. Hoping the topper fixes it!
I would recommend this to a friend!
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 8, 2021
Hi there! Thanks for sharing candid feedback about your experience so far. We're sorry to hear the mattress is too firm and will pass your comments along to our Product Team. If you would like to troubleshoot or need help with a return per the 100-Night Sleep Trial, please reach out to our Customer Experience team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Madeline M
from Atlanta
Gender:Female
Verified Purchase:Yes
The perfect mattress! Stays nice and cool, fast delivery and easy set up for a solo person like me.
Written by a customer while visiting Tuft & Needle