Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,789 Reviews)
Rating breakdown 25,789 reviews
5 Stars
18,384
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
165
89%of customers recommend this product.
(
3,156 out of
3,564)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Susanb07
from Phoenix, AZ
Gender:Female
Verified Purchase:Yes
Best bed I have ever had. I'm almost 50 so.... I've had several in my life... LOL. Firm, but soft. Practically eliminated my back pain upon waking.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Elizabeth B
Verified Purchase:Yes
It is very comfortable. I do wish there was a little more give so my shoulder would sink in. Like others say it is quite firm. But is also very comfortable.
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
We already have a tempurpedic mattress and this is for the guest bedroom. I have slept on it a few nights and it is very comfortable. It is on the same level, if not better, than the tempurpedic mattress. Hi highly recommend it.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Sharon in Virginia
from Roanoke, VA
Gender:Female
Verified Purchase:Yes
This was my first bed in a box, and it was a great experience! The package came swiftly, and when taken out of the box the product behaved as expected. The web instructions were clear. I would purchase again!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
3
Good value
on January 16, 2021
Posted by: Mom of two
from New England
Gender:Female
I bought my king size mattress in 2014. Initially it was very firm and adding a mattress pad solved the stiffness issue. My husband is a tall and slightly heavy man over the years the mattress has sagged on his side. The sunken sections make it uncomfortable and time for a new mattress.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 21, 2021
Hi there. Thank you for your review. We're sorry to hear you're experiencing sinking in your mattress. As a reminder, T&N mattresses are backed by a 10-year limited warranty. If you would like to explore a warranty claim or need help with anything else, please let us know at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Susa
from Marble Falls, TX
Gender:Female
Verified Purchase:Yes
The mattress itself is too hard for my husband, I love it on the other hand!
We got a mattress topper which really helps my husband. He is happy now!
We got a mattress topper which really helps my husband. He is happy now!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Motocruzr
from Liverpool ny
Gender:Male
Verified Purchase:Yes
OMG!,! I had a tempurpedic bed for 15 years needed a new one my sister suggested your bed she just bought one I waited w weeks or so just to see if it was good I like firm beds and hers stayed in good shape with no divots so I decided to buy one... I love it it’s like a hotel sleep at the best hotel you can find I love! No pain in my shoulder any longer and I can’t wait for bed at night I tell and brag about it to everyone I know! Thank you for a great bed product!,!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Natasha1111
from San Antonio TX
Gender:Female
Verified Purchase:Yes
This queen mattress was incredibly easy to set up alone. And it’s so very comfortable! Somehow the perfect balance between soft and firm. Love love love.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle