Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,789 Reviews)
Rating breakdown 25,789 reviews
5 Stars
18,384
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
165
89%of customers recommend this product.
(
3,156 out of
3,564)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Nathan in KS
from Kansas
Gender:Male
Verified Purchase:Yes
Overall a comfortable well made mattress.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Holly5
from Colorado
Gender:Female
Verified Purchase:Yes
My daughter found the original mattress to be too firm, but we were able to donate it to a family in need and get a full refund.
Written by a customer while visiting Tuft & Needle
Posted by: BeccaSteph
from CO
Gender:Female
Verified Purchase:Yes
Love my new mattress! Immediately started having better sleep
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Dylan M
from New York
Gender:Male
Verified Purchase:Yes
Great product. Great business and great customer service!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: M. Pepper
Gender:Female
Verified Purchase:Yes
This mattress is comfortable overall, but just missing the mark. It’s not as thick as a standard mattress so sheets fit too loose. The mattress is softer than my liking, and the edges sink a lot when you sit on the edge. I have the Mint mattress also and it is much more comfortable. I’d recommend this for a low cost mattress that’s overall fine, but nothing special sadly.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 22, 2021
Hi there! Thank you for taking time to leave a review and share your experience with our team and others who may be considering a purchase with us. We'll be sure to pass your comments along to our Product team for consideration. If we can help with anything moving forward, please reach out to support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Denise Catherine
from New Hampshire
Gender:Female
Verified Purchase:Yes
We like it a lot. I at first thought it was not firm enough, but it is perfect for us.
Written by a customer while visiting Tuft & Needle
Posted by: LLeAnn
from NV
Gender:Female
Verified Purchase:Yes
Very supportive but firmer than I had anticipated.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: J Rider
Verified Purchase:Yes
Never slept on one before but this mattress is so comfortable I’ll be ordering a second one soon.
Written by a customer while visiting Tuft & Needle