Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,789 Reviews)
Rating breakdown 25,789 reviews
5 Stars
18,384
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
165
89%of customers recommend this product.
(
3,156 out of
3,564)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
We bought two of these for our little girls and they love them. My husband and I have both slept on them as well and we love them too! Personally the customer service was the cherry on top of these beautiful mattresses. They are exceptional.. I have yet to experience better customer service from any other business out there.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from East Hampton, New York
Gender:Female
Verified Purchase:Yes
Comfortable,good support,very happy
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from Bloomfield, NJ
Gender:Female
Verified Purchase:Yes
Love this mattress, I’ve been getting great sleep! I recommend letting it air out for the time given. For me at 180lbs, it’s not too soft and not too firm which is exactly what I wanted.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from New Jersey
Gender:Female
Verified Purchase:Yes
The bed is harder than I’d like
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from Philadelphia, PA
Gender:Female
Verified Purchase:Yes
I love my mattress! Easy to order, great customer service when I was worried about when it was being delivered and I wouldn't change a thing! I'm a student who just moved into my first apartment and it was easy to move and set up.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from Massachusetts
Gender:Male
Verified Purchase:Yes
It's a quality mattress for the price. The first one I've ever bought. I was happy with it but it was a bit too firm for me, so I returned it. Very smooth return process. No complaints at all. I would add a mattress topper or go up to the Mint for a softer feel.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
Getting a mattress that you can't test drive is tough (thanks 2020). However, I did a lot of research and choose this one as my old foam mattress was done. I saw a lot of reviews that said either too hard or too soft, but I found this mattress to be a nice middle ground. It is softer than the foam mattress it replaced, but not overly so. I have it on a piece of plywood for extra support. The cover is nice and soft and I did not notice any odor when I unboxed it. Overall, for sight unseen, I'm happy with it. It isn't that great for back sleeping, but I find it nice for side sleeping.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from Vermont
Gender:Female
Verified Purchase:Yes
Very comfortable and well worth the price! It didn’t smell at all after we unwrapped it, so we were able to sleep on it right away. I could not be happier with this purchase.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle