Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,789 Reviews)
Rating breakdown 25,789 reviews
5 Stars
18,384
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
165
89%of customers recommend this product.
(
3,156 out of
3,564)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: CPWoodruff
from Chander, AZ
Gender:Female
Verified Purchase:Yes
Prior to COVID my husband and I visited the T&N showroom years ago so knew what to “expect”. Unfortunately we had already spending thousands on the “other” name brand competitor for our master bedroom. We bought the Queen T&N for the guest room and it’s perfect, especially when my husband snores. Shhhhh.... ;)
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Luke H
from College Station, TX
Gender:Male
Verified Purchase:Yes
Very comfortable. I sleep in every position and I never find myself unsupported or uncomfortable. Would recommend to anyone!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Sleeper with sass
from Harpswell, ME
Gender:Female
Verified Purchase:Yes
I've had this mattress for about six weeks now, and I love it. Firm enough to feel supported but not rockhard. It worked well on the floor for a few weeks but has gotten even more comfortable now that I have a frame. Would definitely recommend!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
Guests Won’t Leave!
on September 19, 2020
Posted by: Bflgroupie
Gender:Female
I absolutely love our Tuft and Needle mattress. So much so that I now own two Kings, and a Queen. My mother in law loved sleeping on the guest king that I thought she would never leave! Ha, good thing I love her so much - so I bought her a full size T&N. My brother came to visit us, and not long after his visit, he told me he bought a new mattress for his house. Last year my friend visited us and slept on guest bed, and she also bought a mattress. Quite frankly, I think T&N should be paying me a commission!
Why do I like it — so darn comfortable. Firm, yet soft. I know, I know, hard to explain. But, its a firm mattress with a soft upper layer without being a pillow top. We’ve had no issue and we’ve had our original mattress since May 2017. All mattresses unboxed with ease, and there no weird smells or issues. We let each one air our for a day, as they are vacuum packed.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
4
Good shipping services. Evaualting the mattress as yet.
on September 19, 2020
Posted by: Hoosier
from Indiana
Gender:Male
Verified Purchase:Yes
The ordering and delivery were great-. we got the mattress.earlier than expected .and with a discount. (Thank you) We are still evaluating..The mattress.is comfy but sleeps a but hotter than we expected.
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle
Posted by: Tyler11
from Dallas, Texas
Gender:Male
Verified Purchase:Yes
It's the perfect amount of firmness. Worth the money, yet not even expensive.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Health Coach
from Missouri
Gender:Female
Verified Purchase:Yes
In July we purchased three mattress and just recently purchased a fourth for our grandson. Three out of the four are excellent!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: jodilissa
Gender:Female
Verified Purchase:Yes
My bed is very uncomfortable. i wake up with back pain everyday. ive purchased a bed before and it was great. i dont know why this one isnt as good.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, September 24, 2020
Hi there. Thank you for taking time to leave a review. We're sorry to hear you've been uncomfortable on your new bed. It looks like you've already touched base with our support team to troubleshoot. If you'd like to move forward with an exchange or return under the 100-Night Sleep Trial, please let us know at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle