Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,789 Reviews)
Rating breakdown 25,789 reviews
5 Stars
18,384
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
165
89%of customers recommend this product.
(
3,156 out of
3,564)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Customer Rating
4
I think I made a good choice buying this mattress
on September 11, 2020
Posted by: Ricky2020
from Boston MA
Gender:Male
Verified Purchase:Yes
I didn't have high expectations because the other experiences I've had with foam sleeping surfaces was okay at best. I'm happy to say you exceeded my expectations. It is a comfortable sleeping surface and I am happy with my choice.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Neema
from New York, NY
Gender:Male
Verified Purchase:Yes
To be honest, I'm not sleeping too well on this mattress. It's not as well-supported as I expected, but it's not terribly uncomfortable. I find myself waking up way more often than on my old mattress, and it's been a couple of months, then it's much harder to go back to sleep.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, September 17, 2020
Hi there. We appreciate you taking time to write a review to share your experience with us. Our goal has always been to help others wake up better, so we’re sorry to hear you’ve been struggling to get comfortable on your Original mattress. We would love to hear more about your situation to see if we can troubleshoot. Please reach out to us directly at support@tn.com or 877-842-2586 for help moving forward.
Written by a customer while visiting Tuft & Needle
Posted by: MSAVY
from Atlanta, Georgia
Gender:Female
Verified Purchase:Yes
The mattress is very comfortable. The instructions were easy to follow for assembly. This mattress came highly recommended by my sister and I am glad that I decided to go with the mattress for myself!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Markdp
Verified Purchase:Yes
Great product. Very Comfortable!
Written by a customer while visiting Tuft & Needle
Posted by: Lauralinn
from Nebraska
Gender:Female
Verified Purchase:Yes
Great service, great price, great product, great sleep!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Mkss
Gender:Female
Verified Purchase:Yes
Great mattress. Reasonable price and shipped fast.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: phyang
from Hampton, virginia
Gender:Female
Verified Purchase:Yes
Love love love the mattress. I got my first tuft & needle from my auntie who was selling theirs cause they decided to get a bigger mattress. After my first ever tuft & needle, omg, i can never go back to a regular bed. Since i moved and left my king size behind, i know i needed to myself another same type of mattress. So thats why i made my purchase.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Mr. Lister
from San Francisco
Gender:Male
Verified Purchase:Yes
Nicely firm. Edges of bed don’t hold shape, but that’s expected from fully foam. Great value. No idea about their environmental practices. Great guest room bed.
I would recommend this to a friend!
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, September 17, 2020
Hi there. Thank you for taking time to leave a review. We appreciate your feedback and will share it with our Product team. If you need help with anything moving forward, please let us know at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle