Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,789 Reviews)
Rating breakdown 25,789 reviews
5 Stars
18,384
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
165
89%of customers recommend this product.
(
3,156 out of
3,564)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: AZ Sarah
from Scottsdale AZ
Gender:Female
Verified Purchase:Yes
Great mattress, good price, quick delivery!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Washington
from Washington
Gender:Female
Verified Purchase:Yes
Best investment ever! No neck or back pain. First time in years both my husband and I have slept so well. Life changing!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Benjamin L.
from Worcester, MA
Gender:Male
Verified Purchase:Yes
I am really enjoying it so far! Seems like a great mattress for the money!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Chadddd
from NC
Gender:Male
Verified Purchase:Yes
We love this matress. It is super comfortable.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: IvanS
from California
Gender:Female
Verified Purchase:Yes
It’s a bit hard for me.... I called customer service which is amazing and complete 5 star and they sent me out a mattress topper but it slides on my mattress;( I guess I should of done more research but I am keeping it. I run hot and it seems to be worse maybe the foam??? I’m sure I’ll adjust.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, July 8, 2020
Hi there. Thank you for your review. We're sorry to hear you've been unhappy with your mattress and will share your comments with our product team. If you need help with a return per your 100-Night Sleep Trial or want to further troubleshoot, please let us know at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Casey M
from Portland, OR
Gender:Female
Verified Purchase:Yes
We used to have a pillow top and when researching new mattresses, I was worried about this model being too firm. While it is much firmer than a pillow top, I must say I love it. It's the Goldilocks mattress! Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Abby G
from Philadelphia, PA
Gender:Female
Verified Purchase:Yes
It is a great balance between firm and soft. It is comfortable when you first open it, but gets better with time! We love this mattress.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Hollyinc
from Az
Gender:Female
Verified Purchase:Yes
It’s awesome but extremely soft, which we like.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle