Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,789 Reviews)
Rating breakdown 25,789 reviews
5 Stars
18,384
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
165
89%of customers recommend this product.
(
3,156 out of
3,564)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: OliviaLovesT&N
from Atlanta, georgia
Gender:Female
Verified Purchase:Yes
This mattress is a game changer. It’s a little hard at first, but after sleeping in it for several weeks, I felt way more refreshed each morning after a solid nights sleep. I’m very happy with the price point and not to mention it arrived in about 48 hours!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: No Covid For Me, Please
from Utah
Gender:Female
Verified Purchase:Yes
I bought this mattress so I could socially distance from my husband who is a health care provider during the Covid-19 pandemic. I hated to leave my fancy king size bed, but I've been super pleased with this comfy mattress! It's soft yet supportive -- and a great bargain overall. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Austin14
from Atlanta, Ga
Gender:Male
Verified Purchase:Yes
Feels firm when sitting on it but once laying down it has the perfect combination of firmness and comfort. Great bed for the price - couldn’t ask for better.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Lauren909
from North Carolina
Gender:Female
Verified Purchase:Yes
VERY hot to sleep in, despite the "cooling technology" boasted in the description.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, June 30, 2020
Hi there, thank you for taking the time to write a review and share your experience with us. Our product team designed our Adaptive Foam to sleep as cool as possible, so we’re sorry to hear this hasn’t been your experience. It’s worth mentioning that some accessories, such as high-thread-count sheets or some mattress protectors, can play a role in heat retention. If you are interested in troubleshooting or need help with a return, please reach out to us directly at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Kay T.
from Portland, Oregon
Gender:Female
Verified Purchase:Yes
One of the best mattresses I’ve ever slept on. So much better than similarly sized/priced foam mattresses I purchased from big box stores.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Dea Warskow
from Spooner WI
Gender:Female
Verified Purchase:Yes
Needs the extra padding. It is too firm especially coming from a quilt top.
I would recommend this to a friend!
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, June 24, 2020
Hi there, we appreciate you writing a review to share your experience. Our goal has always been to help others wake up better, so we’re sorry to hear you’ve been struggling to get comfortable on your Original mattress because of the firmness. If you're open to troubleshooting or need help with a return, please reach out to us directly at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: ZackaryTX
from Texas
Gender:Male
Verified Purchase:Yes
My two-year old loves this bed. She has never put herself to bed until a few nights after we had our Tuft & Needle. We were relaxing on the couch when she hopped up and went to bed!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Camille1234
Verified Purchase:Yes
The delivery and quality of this mattress is amazing!! Only thing is it’s a bit firmer than I thought it would be.
Written by a customer while visiting Tuft & Needle