Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,789 Reviews)
Rating breakdown 25,789 reviews
5 Stars
18,384
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
165
89%of customers recommend this product.
(
3,156 out of
3,564)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: CeciB
from Portland Maine
Gender:Female
Verified Purchase:Yes
Best mattress we’ve ever owned!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Crachelle
from Salem, or
Gender:Female
Verified Purchase:Yes
Very, very firm. Not a huge fan
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, June 23, 2020
Hi there, we appreciate you writing a review to share your experience. Our goal has always been to help others wake up better, so we’re sorry to hear you’ve been struggling to get comfortable on your Original mattress because of the firmness. If you're open to troubleshooting or need help with a return, please reach out to us directly at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: T.W.
from Las Vegas
Gender:Female
Verified Purchase:Yes
I bought myself this new bed while being stuck at home due to the lock down. I have needed a new bed for a few years now and I figured if I had to be stuck at home, might as well be sleeping on something that wouldn't cause me pain and discomfort like my old mattress had. I got my order in a day earlier than expected and I was really excited to open it and get the bed on my frame. The bed was heavy but once it came out of the box and you started to open it, it was easier to move. Set up literally took like a minute. I've had my bed for about two months now and its just like the first night I slept on it. It's great when I lay on my back, I feel like it gives me great support, unfortunately I am a belly sleeper so it doesn't provide the exact support I need. Over all though I am overjoyed with my new bed and I loved the price I paid for it.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: KateMN
from Minneapolis
Gender:Female
Verified Purchase:Yes
The original T&N mattress is perfect! I use to have awful lower back pain from my previous traditional mattress that was too soft & didn’t have support. The back pain was gone after a couple nights using the T&N mattress & hasn’t returned since the switch, which has been a couple months! No regret w this purchase!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: CurtD
Verified Purchase:Yes
Bought this for my son for his first bed. He sleeps so much better at night now than he did in his crib.
Written by a customer while visiting Tuft & Needle
Posted by: Hayl
from Pittsburgh
Gender:Female
Verified Purchase:Yes
So comfortable not too soft not too hard. Worth the money in my eyes as a recen college student grad. Also, so easy to set up.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Jessica S
from Charleston, SC
Gender:Female
Verified Purchase:Yes
We love our Tuft and Needle mattresses! We already had one in our home and this is our second one that we bought for our camper.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: SBee
from Bend, OR
Gender:Female
Verified Purchase:Yes
Super comfortable. Excellent customer service when we exchanged from the original to the hybrid for a softer night’s sleep.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle