Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,789 Reviews)
Rating breakdown 25,789 reviews
5 Stars
18,384
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
165
89%of customers recommend this product.
(
3,156 out of
3,564)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Kristee
Gender:Female
Verified Purchase:Yes
This mattress is the bomb! It’s comfortable The company is easy to deal with. It was shipped quickly and a breeze to set up.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Ashley D
Verified Purchase:Yes
Not nearly as comfortable as I was hoping it would be. The mattress is a little too firm for my taste.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, June 19, 2020
We're sorry to hear it's not as comfortable as you'd be hoping for. If you're still within your 100 Night Sleep Trial, feel free to email us at support@tn.com and we can troubleshoot with you.
Written by a customer while visiting Tuft & Needle
Posted by: LarissaD
from TEXAS
Gender:Female
Verified Purchase:Yes
Purchased for my 7 year old and she gives it 4.5 stars because it's soft, squishy, has a bunch of cushion in it, and feels like you're sleeping on a balloon.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Sofia M
from Los Angeles
Gender:Female
Verified Purchase:Yes
I love my bed!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Pegjm
Verified Purchase:Yes
Very easy to set up. Very comfortable mattress.
Written by a customer while visiting Tuft & Needle
Posted by: Bk living
from Brookyn NY
Gender:Male
Verified Purchase:Yes
If you like a firm mattress, this is for you! Personally, it was too firm for me and it resulted in hip and upper back pain. But that may not be the case for everyone. When I spoke to a representative they offered a free mattress topper which was nice.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, June 22, 2020
Hi there. Thank you for taking time to write a review. We're sorry to hear the mattress has felt firmer than expected and will pass your feedback along to our product team. If you have any questions or concerns moving forward, please let us know at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from Orlando, Fl
Gender:Female
Verified Purchase:Yes
You’ll get the best night’s sleep of your life. PERIOD.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Lara j
from Kissimmee fl
Gender:Female
Verified Purchase:Yes
My daughter hasn’t slept on it yet but it feels great to lie on
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle