Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,789 Reviews)
Rating breakdown 25,789 reviews
5 Stars
18,384
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
165
89%of customers recommend this product.
(
3,156 out of
3,564)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Jerry S
from st paul
Gender:Male
Verified Purchase:Yes
I've been wanting this bed for quite awhile. I finally bought the king-size original mattress. It has been by far the best mattress I ever slept on. Going to buy another for the extra bedroom.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: The Robertsons
from California
Gender:Female
Verified Purchase:Yes
I have nothing but passion for sleeping on a tuft and needle mattresses,I personally have 4 in my home, my sister has two, and my most recent purchase was for my son so he could get the best sleep and comfort!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: anotherman
from nebraska
Verified Purchase:Yes
Originally I would've given this review 3 stars. We were apprehensive in ordering a mattress online, and had seen numerous reviews saying the mattress is firm. Unfortunately, we agreed. It's a firm mattress. Luckily, T&N is amazing and sent us a topper to compensate for the mattress firm-ness. Now we're super happy and sleep like babies.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: D18c
Gender:Female
Verified Purchase:Yes
Comfortable to sleep on and super easy set up. Only had it for a month so far, but loving it.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Becca Kneedler
from Scottsdale,
AZ
Gender:Female
Verified Purchase:Yes
Very comfortable
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Mirsa
from California
Gender:Female
Verified Purchase:Yes
It’s just ok. I was expecting a different experience. Thinking about returning it because since I bought this my back has been hurting in the mornings a lot.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, May 15, 2020
Hi there. Thank you for taking time to leave a review. We're sorry to hear the mattress has not met your expectations. If you're interested in troubleshooting, would like to share more feedback, or need help with a return, please reach out to support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Randy F.
from PA
Gender:Male
Verified Purchase:Yes
It took about eight weeks and walking on it to make it comfortable for a medium firm, it was too firm.
I would recommend this to a friend!
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, May 18, 2020
Hi there. Thank you for sharing your experience with us. We're sorry the mattress has felt firmer than expected. If you would like to further troubleshoot or need help with anything moving forward, please let us know at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: LoganG
Verified Purchase:Yes
Much firmer than I expected, also not very good edge support. I am however impressed with the quality.
Written by a customer while visiting Tuft & Needle