Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,789 Reviews)
Rating breakdown 25,789 reviews
5 Stars
18,384
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
165
89%of customers recommend this product.
(
3,156 out of
3,564)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Nonames
Gender:Male
Verified Purchase:Yes
Very comfortable mattress, I was expecting a lot out of it for a mattress in a box and it beat my expectations. Going to get them for the kids next
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Jsa10a
Gender:Male
Verified Purchase:Yes
Much firmer and hotter than anticipated based on previous reviews and marketing. I was excited for the graphite and cooling technology, but have so far found it to be a very warm bed. I wound up ordering a cooling and fluffy mattress topper to cover it. If you like very firm and prefer to sleep warm it's a good one. Top notch quality though. Very well built, no issues with seams or anything and the sides (which I anticipated to be a little weak) were very supportive.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, May 18, 2020
Hi there. Thank you for taking time to share feedback with us. We're sorry to hear the mattress feels warmer and firmer than expected. If you'd like to troubleshoot with us or need help moving forward, please reach out to support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Katherine21
from California
Gender:Female
Verified Purchase:Yes
My boyfriend and I were a bit skeptical A that this mattress would work for us because he likes a super firm mattress while I like a soft one. We both agree that this is the most wonderful sleeping experience of our whole lives. After more than a month, I still notice how well I sleep and how heavenly our bed is!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Jen G
from California
Gender:Female
Verified Purchase:Yes
Soft but firm. Perfect for my daughter! We love it!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Ckeenan
Verified Purchase:Yes
Was a little skeptical buying a mattress online without trying it in person but I’m very pleased. And buying two more for my daughters.
Written by a customer while visiting Tuft & Needle
Posted by: JBlake
from Los Angeles
Gender:Male
Verified Purchase:Yes
Good solid mattress. Very comfortable. Only reason for 4 stars is I think it’s priced a little higher than it should be for their basic mattress. I’d pay the extra for an upgrade
Written by a customer while visiting Tuft & Needle
Posted by: Robin Barja
from Charlotte NC
Gender:Female
Verified Purchase:Yes
I have really loved our new mattress! When either of us gets up in the middle of the night the other isn't disturbed. It didn't have a bad odor like most new mattresses do. Just can't say enough good things! Extremely happy
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: JWSs
Verified Purchase:Yes
Great mattress at a great price. Delivery was very fast. Happy with the purchase
Written by a customer while visiting Tuft & Needle