Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,789 Reviews)
Rating breakdown 25,789 reviews
5 Stars
18,384
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
165
89%of customers recommend this product.
(
3,156 out of
3,564)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Stevens point
from Stevens point WI
Gender:Female
Verified Purchase:Yes
Quick delivery. Easy to set up. Used our existing box spring. Comfortable to sleep on.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: HeatherC.NY
from Philadelphia, PA
Gender:Female
Verified Purchase:Yes
I love it! Super easy to set up. The only reason i selected 4 instead of 5 stars is because the edges could be a tiny bit firmer and I'm a little concerned about how I would transport it if I have to move because it is heavier than I'm used to.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: RottieMom
from Lapel, IN
Gender:Female
Verified Purchase:Yes
I was pretty skeptical at first, but the 100 day money back promise made me try it. We absolutely love our new mattress and have told everyone we know about it. Finally I wake up feeling well rested instead of tired and hurting!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: NMShawn
from El Rito, NM
Verified Purchase:Yes
Very Comfortable! I am a side sleeper and am also picky about my mattresses. For the price - this is a very fine mattress. I purchased with the mattress cover and this is good as well.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Steven d
Verified Purchase:Yes
It’s great
Written by a customer while visiting Tuft & Needle
Posted by: Ashley Z.
Gender:Female
Verified Purchase:Yes
Super soft, with what feels like no support. After hearing and reading reviews, we were extremely disappointed! Mattress also easily rips and seems like materials are super cheap
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, May 13, 2020
Hi there, thank you for taking the time to share your experience. We'll make sure your feedback is heard by our product and quality assurance teams. If you have any other comments or need help moving forward, please reach out to us at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Turnpike
from Chelan, WA
Gender:Female
Verified Purchase:Yes
I purchased 4 of these mattress for our bunk room and they are awesome!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: JXJX
from Seattle WA
Gender:Female
Verified Purchase:Yes
It’s been over a month and the smell is still overwhelming, we only spent the first two nights on there, and moved out of our bedroom because of the smell, we had a king size mattress back in Arizona when the company first started a few years ago, I don’t know what’s changed, maybe they decided to go with different materials? but honestly I’m very disappointed...thinking about returning the mattress, what kind of process do we have to go through?
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, May 18, 2020
Hi there. Thank you for taking time to leave a review. We will be sure to share your feedback with our product and quality assurance teams. If you haven't already, please reach out to us at support@tn.com or 877-842-2586 for help moving forward.
Written by a customer while visiting Tuft & Needle