Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,789 Reviews)
Rating breakdown 25,789 reviews
5 Stars
18,384
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
165
89%of customers recommend this product.
(
3,156 out of
3,564)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Sanders
from Salem, or
Gender:Female
Verified Purchase:Yes
Without the topper, it would only be a one star. Both my husband and I woke up with pain every morning. We called customer service, they sent a topper. It has helped, but not enough for us to keep the bed.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, May 13, 2020
Hi there, thank you for taking time to share your thoughts. We’re sorry to hear the mattress has not been a good fit for you, even with the addition of the topper. If you need help with a return or anything else, please reach out to us at support@tn.com or 877-842-2586 at your earliest convenience.
Written by a customer while visiting Tuft & Needle
Posted by: Badger
Verified Purchase:Yes
Great buy. Super value. Love it!
Written by a customer while visiting Tuft & Needle
Posted by: VeronicaB
from Mesa, AZ
Gender:Female
Verified Purchase:Yes
I love this bed! It’s very comfortable and took seconds to set up.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: havefamily
from Northern California
Gender:Female
Verified Purchase:Yes
Best bed ever!
So so comfortable
So so comfortable
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Taylor H
from Phoenix, Arizona
Gender:Female
Verified Purchase:Yes
This mattress is the perfect blend of firm and soft. It has made a world of difference for our back pain and discomfort. After having it for a few months, we could not be happier with it!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Anna2165001
from Baltimore, MD
Gender:Female
Verified Purchase:Yes
The perfect combination of sinking-in soft and supportive firm. Got this for the guest room, but liked it so much that it's going to be my full-time mattress.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: SimpsonB
from Fort Worth, Texas
Verified Purchase:Yes
The Tuft & Needle is perfect balance of soft and firm. I‘m a light sleeper & no longer feel movements from my partner at night!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Betsy T
from Charleston, SC
Gender:Female
Verified Purchase:Yes
Bought for my teenager. He loves it!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle