Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,789 Reviews)
Rating breakdown 25,789 reviews
5 Stars
18,384
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
165
89%of customers recommend this product.
(
3,156 out of
3,564)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: CJ1999
from Rhode Island
Gender:Male
Verified Purchase:Yes
I’m so glad I stumbled upon your website because I live my mattress so much! The only issue is that it’s so comfortable I don’t ever wanna leave it
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Danf
from Lumberton, NJ
Gender:Male
Verified Purchase:Yes
I like the bed in a box theory. I chose Tuft and Needle from Consumer reports reviews and their return policy.
I now have for over a month and satisfied. It is similar to a firmer mattress. I do not get my hot spots.
I now have for over a month and satisfied. It is similar to a firmer mattress. I do not get my hot spots.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Mrs John F.
from Chesterfield VA
Gender:Female
Verified Purchase:Yes
I got the Tuft and Needle mattress because I have lower back and hip pain. It's helpful, but I still wake up in pain. I've considered trading up for the Mint. I just want a good night's sleep.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Amy Prentiss
Verified Purchase:Yes
This is my third Tuft & Needle mattress purchase. After being thrilled with my mattress (purchased about 4 years ago to alleviate lower back pain), I got one as a gift for my younger daughter, who has severe lower back problems, and her husband. She is amazed at how much it has helped. I bought the twin mattress for my guest room just in time for my older daughter to move in (after being furloughed from her job due to the coronavirus), and she's very happy with it as well. I recommend Tuft & Needle all the time and will never purchase any other mattress.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Sleeper2
Verified Purchase:Yes
The new mattress hurts my shoulders as much as the old worn out mattress. I am thinking of returning it.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, April 28, 2020
Hi there, thank you for taking time to write a review. Our goal has always been to help others wake up better, so we’re sorry to hear you’ve been struggling to get comfortable on your Original mattress. We would like to know more about your situation to see if we can help, please reach out to us directly at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Greg M.
from Odessa, TX
Gender:Male
Verified Purchase:Yes
Worst thing about this mattress is getting the wrapping off. Very comfortable and cool. Helps immensely with a couple of really bad backs!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Dillon R
Gender:Male
Verified Purchase:Yes
comfortable mattress. no complaints. too bad its way bigger than the “same size” foundation i bought to go with it
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Jenstarry
from California
Gender:Female
Verified Purchase:Yes
Bought this bed in the twin size for my toddler and I love it. We bought a regular mattress for his older sibling a year ago and I wish I had gotten the Tuft and Needle. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle