Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,789 Reviews)
Rating breakdown 25,789 reviews
5 Stars
18,384
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
165
89%of customers recommend this product.
(
3,156 out of
3,564)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Susan69
from Newburyport, MA
Gender:Male
Verified Purchase:Yes
I purchased this for my 12 year old son and he LOVES it! I have to say that it is super comfortable and very supportive. Easy to set up too.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: SherrieS
Verified Purchase:Yes
So far I am loving the mattress and pillows. My so purchased a Tuft and Needle mattress so wanted something extra good for sleeping for me following knee surgery. Wonderful not to suffer any more aches and pains from one of those coil.supported mattresses. The pillows are super too.
Written by a customer while visiting Tuft & Needle
Posted by: Dave P
Verified Purchase:Yes
It's on the firm side for a sleeper used to a water bed. Much better with the matress topper graciously sent by the company. Still considering whether to reapply the protector as I think this was part of the other issue - heat buildup. I've managed to sleep better with cooling the room and ditching pajamas.
Written by a customer while visiting Tuft & Needle
Posted by: Maddie p
from Minneapolis
Gender:Female
Verified Purchase:Yes
I’m in love with this bed. I love that it’s so firm! It supports my back and hips!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
I HAVE PURCHASED 2 TUFT & NEEDLE MATTRESSES 1 AT CAMP AND 1 AT HOME. THEY ARE SO COMFORTABLE!!!
on January 21, 2020
Posted by: LAURA Y.
from BANGOR, ME
Gender:Female
Verified Purchase:Yes
I purchased a Tuft & Needle from a friend that didn't care for it. It still had the plastic on so I was thrilled it hadn't really been used. I took this mattress to camp where we spend our whole summers. The bed was so comfortable!!! So much so that I bought another one for my bed at home. Now I enjoy the comfort in my camp which is my happy place, but we close it down for the winter and now I can sleep comfortably in my Tuft & Needle mattress at home too. My husband and dog love it as well.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: OrionM
from Maryland
Gender:Male
Verified Purchase:Yes
Great mattress for the money. Excellent customer service.
Written by a customer while visiting Tuft & Needle
Posted by: Black
from Idaho
Gender:Female
Verified Purchase:Yes
Well, it's not the worst thing I've ever slept on, but it's not great either. Ever since I've gotten this mattress, I just don't feel like I ever sleep very deeply. I wake up tired, which is not normal for me. Hubby says it just "meh." We've been sleeping on this mattress for a month now and I thought I'd be used to it by now. We'll likely return it and shop for something different.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 23, 2020
Hi there. Thank you for taking time to leave a review and share your experience so far. We are sorry to hear the mattress has not been comfortable for you. If you'd like to troubleshoot with us or need help with a return, please don't hesitate to reach out to support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Sleepyhead
from NH
Gender:Female
Verified Purchase:Yes
This was the easiest mattress to buy and the most comfortable mattress we’ve ever slept on! Highly recommended.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle