Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,789 Reviews)
Rating breakdown 25,789 reviews
5 Stars
18,384
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
165
89%of customers recommend this product.
(
3,156 out of
3,564)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Cold feet
Verified Purchase:Yes
I’ve had the mattress for a month. Still adjusting to the “coolness feature”....may have to purchase a heated mattress pad.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 23, 2020
Hi there, thank you for taking time to leave a review. We'll make sure your feedback is heard by our product team. If you have any questions or concerns moving forward, please reach out to us at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Jesus Christ
from Heaven
Gender:Male
Verified Purchase:Yes
The mattress is comfortable, not too hot, and properly supportive. It's also a much better price than you'd see at a brick and mortar store. Absolutely radical.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Moniica
from Jupiter, Florida
Gender:Female
Verified Purchase:Yes
Great quality. Firm and comfortable
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Andrea Stern
Gender:Female
Verified Purchase:Yes
Like it!!
Do you recommend rotating it. Can’t be flipped, correct ?
Do you recommend rotating it. Can’t be flipped, correct ?
Written by a customer while visiting Tuft & Needle
Customer Rating
5
The purchase of mattresses from tuft and needle
on January 19, 2020
Posted by: GWL59
Gender:Male
Verified Purchase:Yes
Have bought five of these mattresses, one single, two queen and two king. Best bed investment I have ever made.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Bluebird
from San Diego, CA
Gender:Male
Verified Purchase:Yes
Significantly worse mattress than the other three Tuft & Needles we’ve bought. Very disappointed the quality has gone down.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 23, 2020
Hi there, thank you for taking the time to share your thoughts. We’re sorry to hear you’re disappointed with your purchase. Quality is very important to our company and we'd love to hear more from you directly so we can explore potential solutions. Please reach out to us at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Jonathan S
Verified Purchase:Yes
My toddler loves it so much we're getting one for his little brother.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: GvlSC
Verified Purchase:Yes
Cool and Comfortable with solid support.
Written by a customer while visiting Tuft & Needle