Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,789 Reviews)
Rating breakdown 25,789 reviews
5 Stars
18,384
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
165
89%of customers recommend this product.
(
3,156 out of
3,564)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Crf0615
Gender:Female
Verified Purchase:Yes
Love my mattress! The topper is also a really good addition for a little more plush but it’s not needed. The Mattress has a soft feeling and molds to your body but you don’t sink in.
Written by a customer while visiting Tuft & Needle
Customer Rating
5
Affordable, easy to deal with, and comfortable!
on January 17, 2020
Posted by: Paul Teague
from La Crescenta, CA
Gender:Male
Verified Purchase:Yes
Best bed I've had in years. Bought an adjustable frame to raise and lower the head and feet when I want to. Mattress is cool when you want it, warm when you want it, and is flexible but firm enough to provide luxurious support. Like I said, best bed I've had in years.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Green
from Florida
Gender:Female
Verified Purchase:Yes
The mattress is awesome, solid support, with just the right give for shoulders and hips. Couldn’t be happier!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Alp1
Gender:Female
Verified Purchase:Yes
Great
Written by a customer while visiting Tuft & Needle
Posted by: Bruce W
from Dallas, TX
Gender:Male
Verified Purchase:Yes
Not comfortable for a side sleeper
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 21, 2020
Hi there, thank you for taking time to write a review. We’ve designed our Adaptive Foam to cradle pressure points while providing optimum support for your neck and spine. We’re sorry to hear this has not been your experience and will pass your feedback along to our product team. If you haven't already, please reach out to us directly at support@tn.com or 877-842–2586 to troubleshoot.
Written by a customer while visiting Tuft & Needle
Customer Rating
4
Slightly firmer than expected, otherwise great
on January 17, 2020
Posted by: Aurelia
from Washington, DC
Gender:Female
Verified Purchase:Yes
I do recommend a Tuft and Needle mattress if you're looking for convenience. I can't speak to how it holds up over time, but so far so good. The mattress arrived on time and was easy to set up. We didn't notice any off-gassing or smells, so that was a nice surprise. It's a bit firmer than I expected from reading other reviews, and it hasn't softened much in the two months we've had it. I expect it probably will soften considerably over the next year though, so I'm optimistic.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Bunnyboo
from Tampa Florida area
Gender:Female
Verified Purchase:Yes
I bought this for my guest bedroom. I’m very pleased with the quality of the mattress and ease of setting up.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Sleep Hurts
Verified Purchase:Yes
Bought on recommendation . Stands up to its reputation. I think I would have liked the 12 inch mattress better. Sides of 10 inch a little too soft to sit on.
Written by a customer while visiting Tuft & Needle