Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,789 Reviews)
Rating breakdown 25,789 reviews
5 Stars
18,384
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
165
89%of customers recommend this product.
(
3,156 out of
3,564)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Douglasgeg
from Spokane WA
Gender:Male
Verified Purchase:Yes
It’s incredibly comfortable and luxurious
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Nicole B
from Phoenix AZ
Gender:Female
Verified Purchase:Yes
I love tuft and needle, the mattress are firm with a soft feel never slept better
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Eric Y
from Phoenix, AZ
Gender:Male
Verified Purchase:Yes
Absolutely perfect for us! We’ll never trust another brand. You make it so easy to buy and it’s a phenomenal product. Thank you!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Ty ty
from Michigan
Gender:Male
Verified Purchase:Yes
I’ve worked with this company 2x now and it’s the best company and mattress on the market today. Such a wonderful team and I’m honored to sleep on their mattress every single night!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Taylor W
from Portland, OR
Gender:Male
Verified Purchase:Yes
It's comfortable, but if you're a side sleeper its too stiff. I'm about 190 so I can tolerate the firmness, but my much smaller wife can't. We may be in the market for a new mattress soon.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, November 26, 2019
Hi there, thank you for taking the time to review your purchase. We’re sorry to hear the mattress hasn't provided the softness you need to get comfortable. If you’d like to troubleshoot, please reach out to us directly at support@tn.com or 877-842–2586. We'd love the opportunity to help.
Written by a customer while visiting Tuft & Needle
Posted by: Will100
from Tampa
Gender:Male
Verified Purchase:Yes
Great for the price , very soft
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Lisa V.
Verified Purchase:Yes
I want to return the product. At first seemed ok, but it is affecting not only my back but my hips & legs. Just too flat& uncomfortable.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, November 26, 2019
Hi there, thank you for taking the time to share your thoughts. We are sorry to hear you’re disappointed with your purchase and will make sure your feedback is passed along to our product team. If you haven't already, please reach out to us at support@tn.com or 877-842-2586 so we can help moving forward.
Written by a customer while visiting Tuft & Needle
Posted by: Pickypoo
Verified Purchase:Yes
Like other foam mattresses, it runs hot but is very comfortable.
Written by a customer while visiting Tuft & Needle