Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Jenny Brown
Gender:Female
Verified Purchase:Yes
This is the 5th T&N mattress that I have purchased (we have a big family) and I swear they just keep getting better. Thank you, T&N!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Root
from MN
Gender:Female
Verified Purchase:Yes
Firm but soft. Very comfortable. Back pain gone.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: D. Marin
from Tulsa,OK
Gender:Male
Verified Purchase:Yes
Still can’t sleep well on this mattress maybe more time?
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 28, 2021
Hi there. Thank you for taking time to share candid feedback about your experience. We're sorry to hear the mattress has felt too stiff for you and will pass your comments along to our Product Team. If you would like to troubleshoot or need help with a return per the 100-Night Sleep Trial, please reach out to our Customer Experience team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Declan
from Los Angeles, CA
Gender:Male
Verified Purchase:Yes
Even the stiffest mattress is comfortable for me and my partner to sleep on. We are super happy with our purchase!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
Nearly Three Years...
on December 3, 2020
Posted by: Phelpsy
from Concord, NH
Gender:Female
and we still love our Tuft & Needle mattress. A friend recommended T&N and I'm so glad she did. Not only is it really comfortable but I don't end up rolling into my husband because he weighs more than I do! Bonus!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: KateM
from Upstate NY
Gender:Female
Verified Purchase:Yes
The best mattress I’ve purchased in my life. Recommended it to my parents and best friend because it’s made such a difference for my husband and I. We are new parents so sleep is rare and incredibly important! Firm and flexible. A perfect balance.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: KCgirl84
from Kansas City
Gender:Female
Verified Purchase:Yes
I'm impressed with the level of comfort it exceeded my expectations. I no longer wake up ache and my shoulders and hips don't fall to sleep. I've had it for about six weeks. My husband is about 100lbs heavier than me and we don't feel each other move. Customer service is AWESOME.I plan on getting for my children. I've already recommended to friends.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Kimm
Verified Purchase:Yes
Great for those who sleep hot! A comforter and sheet keep my boyfriend and myself warm enough. There’s no bounce due to it being a foam mattress, but I don’t mind. Took about two weeks to feel “fluffy.”
Written by a customer while visiting Tuft & Needle