This is our second T&N mattress and it is just as supportive and comfortable as the first one I bought 8 years ago. We like a fairly firm but forgiving mattress and this fits the bill.
I absolutely love this mattress. It is a bit more firm than anticipated but amazing for belly sleepers. I would highly recommend getting the mattress topper for this if you want something slightly firm but still cozy.
We purchased our second Tuft and Needle mattress in March of this year. We were moving to a new house and had it shipped so it would be there when we arrived. We were not able to move in until June past the 100 day trail or we would have returned it. We loved our first mattress the second does not have the same quality and is miserable to sleep on. I looked into the company and it looks like it has been bought out by Serta. I could have just gone to the neighborhood sleep store to try out mattresses. Not the same produce or quality. Take the time and go to a local store for a better product.