We tried your mattress out in the lovely showroom in San Francisco. It was a very low key visit with no pressure to buy at that time. We ordered our mattress over the internet and it arrived on schedule. When we opened the box, the mattress inflated as published. We are very happy with the comfort of our new king sized Tuft & Needle mattress!
I've slept on the mattress for 2 weeks now and I am not experiencing the sleep I'd hoped for. The mattress is not the best for a side sleeper. My shoulders ache even after getting a different pillow.