Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,788 Reviews)
Rating breakdown 25,788 reviews
5 Stars
18,383
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
165
89%of customers recommend this product.
(
3,155 out of
3,563)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Customer Rating
2
So Disappointed
on April 25, 2025
Posted by: Tammy B
We bought our first original mattress in 2014 to replace our sleep number and we loved it so much we told everyone we knew about this amazing mattress in a box. We even bought any of our five children one that needed a new mattress. Over the years we have bought five of them. A week ago we replaced our beloved 10 year old Queen mattress with a new king original mattress. They are like night and day. From night one our 2014 mattress was like heaven to sleep on, this 2025 original mattress is hard and I can’t get comfortable. So disappointed and we will be sending back to try something different.☹️
Written by a customer while visiting Tuft & Needle
Customer Rating
5
on October 23, 2017
Posted by: Anonymous
Because my back feels so much better since I've been sleeping on my new mattress. The delivery was fast
Written by a customer while visiting Tuft & Needle
Customer Rating
5
on October 16, 2017
Posted by: Anonymous
Because you are going to hook me up with a coupon code! I convinced my sister to buy two mattresses like mine.
Written by a customer while visiting Tuft & Needle
Customer Rating
2
on February 13, 2017
Posted by: Parke
The bed almost squished to the floor.
Written by a customer while visiting Tuft & Needle
Customer Rating
2
on January 30, 2017
Posted by: Anonymous
After 2 weeks, the mattress still has a bad smell. If it doesn't go away soon I plan on returning it.
Written by a customer while visiting Tuft & Needle
Posted by: Sara W
from SW MO
Gender:Female
Verified Purchase:Yes
Very pleased with the mattress for the price. However, as a stomach sleeper, I wish it was firmer. The first few weeks the mattress was the perfect firmness, but now that we've slept on it for some time, it isn't as firm and pinches my lumbar region.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Connie B.
from Harrison, NJ
Gender:Female
Verified Purchase:Yes
This mattress has been amazing. There were no fumes from the minute I opened it, a major reason I chose tuft & needle, minimal off-gassing. And it is really comfortable! Their customer service is top-notch!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
Verified Purchase:Yes
I own three of your beds. I air bnb a room and constantly get compliments about your mattress.
Written by a customer while visiting Tuft & Needle