Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Denise Catherine
from New Hampshire
Gender:Female
Verified Purchase:Yes
We like it a lot. I at first thought it was not firm enough, but it is perfect for us.
Written by a customer while visiting Tuft & Needle
Posted by: M. Pepper
Gender:Female
Verified Purchase:Yes
This mattress is comfortable overall, but just missing the mark. It’s not as thick as a standard mattress so sheets fit too loose. The mattress is softer than my liking, and the edges sink a lot when you sit on the edge. I have the Mint mattress also and it is much more comfortable. I’d recommend this for a low cost mattress that’s overall fine, but nothing special sadly.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 22, 2021
Hi there! Thank you for taking time to leave a review and share your experience with our team and others who may be considering a purchase with us. We'll be sure to pass your comments along to our Product team for consideration. If we can help with anything moving forward, please reach out to support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Dylan M
from New York
Gender:Male
Verified Purchase:Yes
Great product. Great business and great customer service!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: BeccaSteph
from CO
Gender:Female
Verified Purchase:Yes
Love my new mattress! Immediately started having better sleep
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Taylor Marie
from Glendale, CA
Gender:Female
Verified Purchase:Yes
So comfy I don’t have any pains or soreness when waking, which was pretty frequent for me before. I share this bed and we’re both able to shift comfortably when needed, and without disturbing one another.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Holly5
from Colorado
Gender:Female
Verified Purchase:Yes
My daughter found the original mattress to be too firm, but we were able to donate it to a family in need and get a full refund.
Written by a customer while visiting Tuft & Needle
Posted by: MY Li
from Brooklyn, NY
Gender:Female
Verified Purchase:Yes
Very comfortable mattress, whole family tried it and like it a lot. Taking one star away for lacking side support. Bought the mattress for my daughter, when lying down with her to put her to bed, feels like I’m going to fall. This is with most foam mattresses, we have three other brands in use; this one is on the softer side. Not an issue for normal sleeping with proper size.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Nathan in KS
from Kansas
Gender:Male
Verified Purchase:Yes
Overall a comfortable well made mattress.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle