Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Melissa M82
from Los Angeles, CA
Gender:Female
Verified Purchase:Yes
Very comfortable, I have a bad back and have slept so well on this.
Written by a customer while visiting Tuft & Needle
Posted by: Cash
from Az
Verified Purchase:Yes
Sleeps extremely hot and is not comfortable or supportive really. Worse and strangest sleep month... Going back to buy the same cheap mattress for the third time... Much better than this
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 22, 2021
Hi there. Thank you for taking time to leave a review. We appreciate your feedback and will pass it along to our Product team for consideration. If we can help with anything moving forward, let our team know at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Quentin I
Gender:Male
Verified Purchase:Yes
Great value, easy to open and put on bed. The warranty also seems good - 10 years. The bed was initially a little more firm than I’m used to but felt supportive. However, I reached out to support and they provided me a topper on the house which has sealed the deal for me. I’m very pleased.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: AndreaB
Gender:Female
Verified Purchase:Yes
Just enough sink in without feeling like you are sunk in memory foam can cannot get out! So easy to change sleep positions. I also no longer wake with a stiff/sore back in the morning. We LOVE this mattress!!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: J Rider
Verified Purchase:Yes
Never slept on one before but this mattress is so comfortable I’ll be ordering a second one soon.
Written by a customer while visiting Tuft & Needle
Posted by: K&TB
from SC
Gender:Male
Verified Purchase:Yes
OK. Comparing to the value of our Casper. Will keep trying this one before making a final decision.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 22, 2021
Hi there! Thank you for taking time to leave a review. Please don't hesitate to reach out to support@tn.com or 877-842-2586, if we can help with anything moving forward.
Written by a customer while visiting Tuft & Needle
Posted by: LLeAnn
from NV
Gender:Female
Verified Purchase:Yes
Very supportive but firmer than I had anticipated.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Jimmy G
from Colorado Springs, CO
Gender:Male
Verified Purchase:Yes
Amazing mattress! Extremely comfortable! This is our second mattress with them.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle