Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Customer Rating
5
Super comfortable!
on January 1, 2021
Posted by: MelD341
from Maine
Gender:Female
We bought these for our Airbnb home. They are so very comfortable. I wish we had them in our home! We also have received nothing but rave reviews from our guests. So very happy we purchased these! Bonus we were able to get a king sized because so the vacuum packaging. We never would have got a traditional mattress up our staircase. Thank you for a fantastic product!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Luke Wilson
from Ephraim WI
Gender:Male
Verified Purchase:Yes
Excellent mattress, refreshing and comfortable
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Mel T
from El Paso, Texas
Gender:Female
Verified Purchase:Yes
Comfortable bed at a great price! My sleep has improved greatly. Easy to order, fast delivery, and easy setup.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
3 years later
on December 31, 2020
Posted by: Scott9
from Palm Bay FL
Gender:Male
After 3 years we are both still madly in love
With our mattress
With our mattress
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Tim - SoCal
from California
Gender:Male
Verified Purchase:Yes
Not enough mattress support, causes a lot of back pain.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 22, 2021
Hi there. Thank you for taking time to share candid feedback about your experience. We're sorry to hear the mattress has not provided enough support for you and will pass your comments along to our Product Team. If you would like to troubleshoot or need help with a return per the 100-Night Sleep Trial, please reach out to our Customer Experience team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Karen V
from San Francisco CA
Gender:Female
Verified Purchase:Yes
This is our third tuft and needle mattress, now every member of the family has one. The most comfortable mattress I’ve owned, for about a third of what my other mattresses cost. Easy set up, comes in a box to your door. Great quality mattress that lasts without draining the bank account.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Bria
from Tempe, AZ
Gender:Female
Verified Purchase:Yes
It’s amazing and heaven and whenever I leave home I miss my bed the most.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: MariaL
Gender:Female
Verified Purchase:Yes
Wonderful. Made a big difference specially for my husband thats has a bad back.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle