Our king size is the second Tuft and Needle mattress we have purchased, and we love it! We bought a queen in 2017 and have enjoyed its comfort since, so when we recently moved to a house with a larger master bedroom, we decided to upgrade to a king. The mattress is comfy, so easy to install, and affordable.
I got the cheapest mattress option and it's so hard and uncomfortable, making my neck and back hurt worse.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 22, 2021
Hi there. Thank you for taking time to leave a review. We're sorry to hear the mattress was not a good fit for you and will pass your comments along to our Product team. If we can help with anything moving forward, please reach out to support@tn.com or 877-842-2586.
I’ve had the original queen (idk why the review title says twin) for nearly 3 years. It’s held up really well. At first it was stiff and blocky feeling and I was unsure. But, about 2-3 months into sleeping on it it became more of what I wanted. I’ve had my friend visit and she loved my mattress and said it’s the most comfortable bed she’s slept in. My fiancé really likes the mattress too and commented on it when we moved in together. It isn’t perfect for 5 stars, but it’s a decent price point and did expand nicely. I allowed it to air out for several hours as it had a bit of an odor to it that cleared up after a bit.
This is hands-down the best mattress I have ever slept on. Incredible quality that will hold for many years to come. The only thing better than the quality of the product is the responsive and tireless customer service. Tuft and Needle for life!