Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Customer Rating
5
on May 2, 2017
Posted by: Yekaterina
I love my new mattress it is very soft and firm at the same time. I sleep as a baby
Written by a customer while visiting Tuft & Needle
Customer Rating
4
on May 2, 2017
Posted by: Anonymous
I really love the mattress. It could have been a bit firmer, but slept very comfortably. I've experienced no heat, which is very important. No sinking into the mattress. We used old box springs and really should have replaced them, but this mattress is in my sons home and so we'll only be using when we visit. All in all, a great purchase. I'd definitely recommend and would buy again.
Written by a customer while visiting Tuft & Needle
Customer Rating
5
on May 2, 2017
Posted by: Anonymous
Didn't think a 'one-size-fits-all' mattress would be comfortable for my sleeping position, but, Tuft & Needle has succeeded!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
on May 2, 2017
Posted by: Anonymous
Great mattress, great price, great experience!
Written by a customer while visiting Tuft & Needle
Customer Rating
2
on May 2, 2017
Posted by: Anonymous
We thoroughly appreciate your company goal, your website, your history and your story. But my my sleep quality really went down since we switched to your mattress. We have an app that regulates sleep quality and it dropped drastically when I started using your mattress. However, I don't need the app to tell me. For some reason I wake up several times through the night actually sore from my body's interaction with the mattress. I really like hard mattresses, but I think this may actually be too hard. So I'm giving it another week. If it's not better we'll be returning it. But don't let this message discourage you. I think you're heading in the right direction. But you may want to continue to critique your product.
Thank you,
Steve
Written by a customer while visiting Tuft & Needle
Customer Rating
4
on May 2, 2017
Posted by: Anonymous
The price and return policy
Written by a customer while visiting Tuft & Needle
Customer Rating
5
on May 2, 2017
Posted by: Anonymous
The matttess is very comfortable and quiet. No issues sleeping well through the night.
Written by a customer while visiting Tuft & Needle
Customer Rating
5
on May 2, 2017
Posted by: Rufus
Comfortable mattress. Good price. Easy shipping and no risk trial policy. Respect their donation policy for returns
Written by a customer while visiting Tuft & Needle