Definitely had higher expectations. I bought my daughter a Bear Mattress and I love that mattress. My husband wanted to get this one and we were not completely satisfied. I will not buy another mattress from Tuft and Needle. It's too soft.
This mattress was a huge upgrade from my old hybrid mattress. I have had the mattress for three weeks, and have had the most sound sleep in close to a year. Perfect amount of support.
I sleep on my side and the mattress is too firm and stiff. My previous mattress was a pillow top, so now my pillow sits a lot lower causing pain and tension in my neck.
7 because even though I would recommend this bed, I have some set backs of how one needs to get used to the bed frist, which is normal for all new beds. Also, the bed traps in heat (and I'm a person who gets cold easily) and that makes it uncomfortable.