Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Customer Rating
5
on January 10, 2021
Posted by: StephanieR
from Virginia
Gender:Female
We purchased the original mattress roughly 5 years ago and its held up exceptionally well. We had a traditional mattress before that didn’t last this long. My husband is a back sleeper, while I’m a side sleeper, and it suits both of us just fine. It’s super comfortable and supportive. We will definitely be buying another when this one finally needs replacing, but we don’t expect that to be anytime soon.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: GabeVC
Verified Purchase:Yes
Bought this for my kid, he loves it, maybe too much. Back pain is gone, and spends all day in bed
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from Stony Point NY
Gender:Female
Verified Purchase:Yes
The quality is just!!! And sooo comfortable.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Judy W
Verified Purchase:Yes
Love this mattress!! The most comfortable ever! And what an easy way to buy!
Written by a customer while visiting Tuft & Needle
Posted by: Katelb
Verified Purchase:Yes
I really do love this bed. We bought this mattress more for my husband’s tastes, but after a back aching week (two week?) start, I now get enough support from it, too. I’m glad I didn’t give up on it. It’s the most comfortable mattress we have owned.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: MJK7
Verified Purchase:Yes
Soft, but supportive. Very comfortable. Even for a big guy. Much higher quality than the 2 much more expensive bed-in-a-boxes we tried before.
Written by a customer while visiting Tuft & Needle
Posted by: Amanda Storm
Verified Purchase:Yes
Awesome mattress!!!
Written by a customer while visiting Tuft & Needle
Posted by: ReFe
Gender:Female
Verified Purchase:Yes
It's a good mattress, though more firm than I would prefer. As a side sleeper with a shoulder injury, I was hoping for a softer, more cushioned surface.
I would recommend this to a friend!
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 22, 2021
Hi there. Thank you for taking time to share candid feedback about your experience. We're sorry to hear the mattress has felt firmer than expected and will pass your comments along to our Product Team. If you would like to troubleshoot or need help with a return per the 100-Night Sleep Trial, please reach out to our Customer Experience team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle