Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6
(25,791 Reviews)
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product.
(
3,157 out of
3,566)
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Posted by: Making
from Indiana
Gender:Female
Verified Purchase:Yes
I loved this bed as a side sleeper, but my husband is a back sleeper and his back bothered him. We decided to return the product in our 90 day trial, and everyone was so helpful in making that process smooth and easy. I love that this company looks to donate beds when they aren’t a fit.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: scyankee
Verified Purchase:Yes
We purchased this mattress on advice of my chiropractor. Both my husband and I are happy with it so far. We have had it about a month. My regular sheets fit it, no topper needed, and my back is better.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
4
Perfectly fine, medium firm learning towards firm
on January 11, 2021
Posted by: Naomi W
Verified Purchase:Yes
I go this mattress because of the higher end foam mattresses this was the most affordable without sacrificing too much on quality. Also, due to COVID I needed to have the mattress delivered if at all possible and this was definatley the most convient way to get a new mattress. It is definately medium firm leaning towards the firm side. This has been perfectly comfortable right out of the box and there was only some smell for about a 1-2 weeks but it faded pretty quickly and it wasn't a terrible smell. For the price it is a perfectly good mattress, nothing spectacular but I knew that based on the price compared to other mattresses.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Regine
Gender:Female
Verified Purchase:Yes
My kids absolutely love their new mattresses! I do not have but great things to say about it since I myself have avoided sleeping in my bed sometimes to sleep on their mattresses. Great Job Tuft and Needle!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: JoePR
Verified Purchase:Yes
Our favorite mattress! This is our second Tuft & Needle mattress and I have no doubt their will be a third somewhere down the line. Comfortable, supportive, and long lasting! Buy one!
Written by a customer while visiting Tuft & Needle
Posted by: EllieMcc
from Boston
Gender:Female
Verified Purchase:Yes
It’s only been a little over a week, but I love this mattress!! It’s definitely firm, but in a good way. I have been sleeping so soundly and it is wonderful, I’m so happy about it, especially for the price. THANKFUL!!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
3
Firm for smaller people, but eventually softens
on January 10, 2021
Posted by: Madison94
Gender:Female
Verified Purchase:Yes
This mattress is on the firmer side. Be aware if you’re lightweight that it took mine 5-6 weeks to soften enough to be comfortable. So far, it’s holding its shape well and the offgassing smell went away very quickly!
I would recommend this to a friend!
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 22, 2021
Hi there! Thank you for taking time to leave a review and share your experience with our team and others who may be considering a purchase with us. We're happy to hear you've adjusted to the mattress and are enjoying it so far. Don't hesitate to reach out to support@tn.com or 877-842-2586, if we can help with anything moving forward.
Written by a customer while visiting Tuft & Needle
Posted by: Kara S.
from Scottsdale, AZ
Gender:Female
Verified Purchase:Yes
I love my mattress so much, it's hard to get ot of bed. I look forward to bedtime. I was sleeping on an old mattress and having aches and pains daily. This mattress is firm, but soft would buy another in the future.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle