Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress - Queen - White
Average customer rating
4.6 out of 5
4.6
(25,791 Reviews)
Open Ratings Snapshot
Rating breakdown 25,791 reviews
5 Stars
18,385
4 Stars
5,248
3 Stars
1,215
2 Stars
777
1 Star
166
89%of customers recommend this product. 
(
3,157 out of 3,566
)
Best Buy Privacy Policy
Customer Reviews for Tuft & Needle - Original Mattress - Queen - White
Customer Rating
2 out of 5
2
on May 15, 2017
Posted by: Anonymous
The bed is too soft for me. The edges of the bed go flat with any pressure.
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
on May 15, 2017
Posted by: Anonymous
2 May: Mattress delivered today, just a couple days after ordering from the company website. Vacuum packed, the box was easy to open and unwrap. Within minutes the mattress appeared fully functional. I laid on it for a minute, and it seemed nice - firm stability but soft/cushy feel. Tonight will be the first day test. Looking forward to it, and even if its not perfect it will definitely be better than the saggy mattress I was sleeping on.
3-4 May: Two nights and so far this mattress exceeds my expectations. It's has a soft cushiony top layer (minimal sinkage), with firm support at the same time. I can change positions without feeling like I am stuck in sludge. The only downside so far is that I don't want to get out of bed! I was late for work today.
21 May: After a week away from my new mattress (due to travel), I was so happy to sleep on my TN again! Still lovin' it. Great for side sleeping/reading (if you read w/a Kindle in bed) - no pressure point stress on shoulders.
22 May: What?! Raising the prices on the mattress? Yikes!! Just ordered a King size mattress before the price goes up on 1 June (although, quality for price will still be excellent).
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
on May 15, 2017
Posted by: Anonymous
We love everything about the mattress purchase, delivery and mattress itself. Would buy another and would recommend to anyone looking for a new mattress.
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
on May 15, 2017
Posted by: Kett
I like the mattress, and the purchase was easy. Please don't punish me by asking me to do a lot more survey, or I will punish you by changing to a much lower number.
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
on May 15, 2017
Posted by: Dyan
So far we have been very happy with our bed. The purchasing and delivery process was fast and easy. The bed was ready so quickly and it is very comfortable!! My back problems are getting better even after a few weeks of our new bed.
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
on May 15, 2017
Posted by: Anonymous
Everything was just as promised. The mattress is comfortable. He likes old school waterbed soft, I like more firm. We are both happy! I've already told so many people.
Written by a customer while visiting Tuft & Needle
Customer Rating
3 out of 5
3
on May 15, 2017
Posted by: Anonymous
Seems very soft (not what I expected based on reviews). Because of that, I am skeptical of the longevity.
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
on May 15, 2017
Posted by: Anonymous
Easy process. Good product for the price. So far, I have been happy with my new bed.
Written by a customer while visiting Tuft & Needle
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